SALES MANAGER

RESPONSIBILITIES

• Use CRM tools, trackers, and hotel systems effectively to manage sales activities.
• Work closely with Marketing to align campaigns with revenue targets and customer segments.

💼 Expérience

• Coordinate with Front Office, Reservations, Conference & Banqueting, Housekeeping, and Food & Beverage teams to deliver promised client experiences.
• Liaise with Finance on credit arrangements, payments, and account reconciliations.
• Supervise, coach, and support the sales team to achieve departmental goals.
• Allocate territories, segments, or account portfolios effectively.
• Monitor staff productivity, client engagement levels, and target achievement.
• Conduct performance reviews and provide training to improve sales effectiveness.
• Represent RCH Kwahu at trade events, exhibitions, networking events, and stakeholder meetings.
• Build strategic relationships that strengthen the hotel’s visibility and business positioning.
• Support the development of promotional packages that improve occupancy, average daily rate, and event bookings.

🧠 Profil recherché

🎓 Formation / Diplômes

• Bachelor’s degree in Marketing, Sales, Hospitality Management, or Business Administration.
• Professional certification in Sales or Marketing is an advantage.
• Minimum of 5–7 years’ sales experience with at least 2–3 years in a managerial role (hospitality preferred).
• Proven track record in achieving sales targets.

🛠️ Compétences requises

• Strong knowledge of hotel sales and hospitality revenue streams.
• Understanding of conference, banqueting, events, and leisure markets.
• Excellent negotiation, communication, and presentation skills.
• Strong relationship management and client service orientation.
• Familiarity with CRM tools and Microsoft Office Suite.
• Resilient, adaptable, and able to work under pressure.

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