Full-time8 days ago

SALES MANAGER

JobPilot
Accra

Job Description

RESPONSIBILITIES

  • Use CRM tools, trackers, and hotel systems effectively to manage sales activities.
  • Work closely with Marketing to align campaigns with revenue targets and customer segments.

💼 Expérience

  • Coordinate with Front Office, Reservations, Conference & Banqueting, Housekeeping, and Food & Beverage teams to deliver promised client experiences.
  • Liaise with Finance on credit arrangements, payments, and account reconciliations.
  • Supervise, coach, and support the sales team to achieve departmental goals.
  • Allocate territories, segments, or account portfolios effectively.
  • Monitor staff productivity, client engagement levels, and target achievement.
  • Conduct performance reviews and provide training to improve sales effectiveness.
  • Represent RCH Kwahu at trade events, exhibitions, networking events, and stakeholder meetings.
  • Build strategic relationships that strengthen the hotel’s visibility and business positioning.
  • Support the development of promotional packages that improve occupancy, average daily rate, and event bookings.

🧠 Profil recherché

🎓 Formation / Diplômes

  • Bachelor’s degree in Marketing, Sales, Hospitality Management, or Business Administration.
  • Professional certification in Sales or Marketing is an advantage.
  • Minimum of 5–7 years’ sales experience with at least 2–3 years in a managerial role (hospitality preferred).
  • Proven track record in achieving sales targets.

🛠️ Compétences requises

  • Strong knowledge of hotel sales and hospitality revenue streams.
  • Understanding of conference, banqueting, events, and leisure markets.
  • Excellent negotiation, communication, and presentation skills.
  • Strong relationship management and client service orientation.
  • Familiarity with CRM tools and Microsoft Office Suite.
  • Resilient, adaptable, and able to work under pressure.

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