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JOB PURPOSE To drive sustainable business growth for the bank by originating new customer relationships, growing deposits, loans, and fee-based income, and building strategic partnerships that support the bank’s transition from a tier 2 to a tier 3 institution. The role holder will identify market opportunities, develop and execute business acquisition strategies, and represent the bank in target markets and industry segments across Tanzania. KEY RESPONSIBILITIES A. Business Growth & Market Penetration – Develop and execute annual and multi-year business development plans aligned to the bank’s growth strategy. – Identify, prospect, and onboard new-to-bank customers across retail, SME, corporate, and institutional segments. – Grow the bank’s deposit book (CASA and term deposits) and loan portfolio in line with balance sheet growth targets. – Drive growth in non-funded income (trade finance, guarantees, forex, transactional banking fees). B. Relationship & Partnership Management – Build and maintain strategic relationships with corporates, AMOCOS, SACCOs, NGOs, development partners and government agencies. – Develop partnerships with mobile network operators, fintechs, and payment service providers. – Represent the bank at trade fairs, chambers of commerce, industry forums, and regional business events. C. Market Intelligence & Product Alignment – Conduct market research to identify emerging sectors, underserved segments, and competitor positioning within the Tanzanian banking industry. – Work with Product Development, Credit, and Marketing teams to tailor products/pricing to target segments (e.g., agribusiness, trade, manufacturing, women- and youth-owned enterprises). – Provide regular market intelligence reports and feedback to senior management to inform strategic decision-making. D. Financial Performance & Reporting – Own and deliver against annual revenue, deposit mobilization, and asset growth targets (KPIs cascaded from the bank’s tier 3 roadmap). – Prepare periodic business development performance reports, pipeline trackers, and forecasts for executive management and the Board. – Monitor portfolio quality of acquired business in liaison with Credit and Risk to ensure sustainable, low-NPL growth. E. Team Leadership & Stakeholder Coordination – Lead, coach, and manage performance of Business Development Officers/Relationship Officers (if applicable). – Coordinate cross-functionally with Credit, Legal, Compliance, Operations, and Marketing to ensure smooth onboarding and service delivery for new business. – Champion a customer-centric, growth-oriented culture within the team. KEY PERFORMANCE INDICATORS (KPIs) KPI Category | Indicative Measure | – Deposit Growth | Net new deposits mobilized (TZS) vs. target | – Loan Book Growth | New disbursed facilities (TZS) vs. target | – New Customer Acquisition | Number of new-to-bank accounts/relationships onboarded | – Partnership Development | Number of strategic partnerships/MOUs signed | – Pipeline Management | Conversion rate of prospects to onboarded clients | QUALIFICATIONS &
EXPERIENCE
Education: – Bachelor’s degree in business administration, Banking & Finance, Economics, Marketing, or related field. – Experience in fintech, telecommunications, or banking Experience: – Minimum 3–5 years’ experience in banking, with at least 3 years in business development, relationship management, or banking. – Proven track record of meeting/exceeding targets. – Experience working in a growth-stage or scaling financial institution is highly desirable. – Prior exposure to SME, corporate, or institutional banking segments in the Tanzanian or East African market.
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