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JOB TITLE: GRAPHIC DESIGNER Job Purpose To create high-quality graphic designs and print-ready artwork that support RPX production targets, customer satisfaction, and revenue generation while ensuring timely delivery and adherence to company branding and quality standards. Key Responsibilities 1. Graphic Design & Artwork Development Design creative artwork for printing, branding, marketing, and customer projects. Prepare print-ready files for large format, digital, and commercial printing. Develop layouts, concepts, and visual content according to customer requirements. Ensure all artwork meets quality, branding, and production specifications. 2. Production Support Work closely with the production team to ensure smooth workflow and accurate output. Modify and correct artwork based on production requirements or customer feedback. Ensure designs are optimized for efficient printing and reduced material wastage. Support urgent and priority production jobs when required. 3. Customer Service & Revenue Support Engage with clients to understand design requirements and expectations. Recommend creative solutions that enhance customer satisfaction and project value. Support the sales team with design concepts, mockups, and presentations. Contribute to departmental revenue growth through high-quality and commercially attractive designs. 4. Quality Control & Compliance Maintain accuracy in dimensions, colors, branding, and print specifications. Ensure all completed designs are approved before production. Maintain proper filing and backup of artwork and project files. Adhere to company procedures, deadlines, and quality standards. 5. Administration & Reporting Track assigned jobs and update status within RPX systems or job logs. Maintain records of completed projects and artwork revisions. Report delays, production challenges, or customer issues to management promptly. Key Performance Indicators (KPIs) KPI Weight Design Job Completion Rate 30% Artwork Accuracy & Quality 25% Revenue Support Contribution 20% On-Time Delivery of Artwork 15% Creativity & Brand Compliance 10% Qualifications & Experience Diploma or Certificate in Graphic Design, Multimedia, Fine Arts, or related field. Minimum 2 years’ experience in graphic design, branding, or print production. Experience in commercial printing or branding industry is an added advantage. Required Skills & Competencies Proficiency in Adobe Creative Suite (CorelDRAW, Photoshop, Illustrator, InDesign). Strong creativity and attention to detail. Knowledge of print production processes and file preparation. Good communication and customer service skills. Ability to work under pressure and meet tight deadlines. Strong teamwork and organizational skills. Key Focus Areas High-quality design output. Timely completion of artwork. Revenue-generating creative solutions. Customer satisfaction. Production efficiency and accuracy.
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