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Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Business Segment: Personal & Private Banking Job Description Provide technical support for key business applications across Core Banking, Integration, Data Warehouse, and Pricing environments by diagnosing and resolving incidents, delivering timely troubleshooting, and ensuring minimal disruption to operations. Monitor application performance and health, execute predefined support procedures, and assist with routine maintenance activities to maintain system stability, security, and reliability. Collaborate with cross-functional teams to address issues, escalate complex problems where necessary, and contribute to continuous improvement efforts aimed at enhancing application efficiency and overall service delivery. Key Job Functions Assess the impact of proposed changes on designated applications to minimise disruption and ensure system stability Review technical specifications for changes impacting Core Banking and related systems to ensure requirements are accurately captured Support localisation requirements and ensure adherence to Group standardisation principles Contribute to application development and enhancement initiatives by providing input on requirements and participating in project activities Monitor, log, and track system defects using standard tools, ensuring timely resolution and clear documentation Perform API testing and support validation of system integrations Collaborate with cross-functional teams to resolve issues and support efficient application delivery Conduct thorough API testing and collaborate with developers to validate integrations
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