DO
Head of Operations and Maintenance at Donswift Company Ltd
Full-Timeil y a environ 2 mois
Job Description
Uganda
Full-Time
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Build and reinforce a strong safety culture across all sites. Monitor safety compliance and ensure adherence to all safety guidelines and procedures. Ensure identification of safety training needs to meet compliance requirements. Manage external environmental risks, identify potential challenges in the area, and develop actions to mitigate them. Stakeholder Management Engage with community members, landowners, local administration, energy backup officials, and other stakeholders to build relationships and secure support for resolving site issues. Ensure customer expectations are met by aligning on requirements and resolving concerns proactively. Manage partners by tracking and monitoring their performance to ensure service delivery as per defined service level agreements. Liaise with internal stakeholders for requisitions, work orders, and services to ensure timely closure and site support. Secure timely customer sign-offs on uptime and service delivery. Coordinate with the country team to ensure optimal utilisation of capex and opex for site stability as per defined processes. Operations Management Review Tower Operating Centre reports periodically (outage, fault, uptime), conduct root-cause analysis, and implement corrective measures to maintain smooth site operations and SLA-defined uptime. Monitor and ensure timely closure of preventive and corrective trouble tickets to maintain zero-defect sites. Conduct periodic site visits to assess operations, key management, security, asset monitoring, safety, upkeep, and hygiene; identify gaps against audit checklists to ensure quality assurance and audit compliance. Use digital tools to monitor diesel usage, validate diesel and energy backup consumption data, and ensure timely fuel filling while minimising pilferage for effective energy management. Propose decisions on asset replacement based on asset lifecycle and performance to ensure optimal utilisation and protection of company assets. Ensure full compliance with internal operations and maintenance processes and systems. Provide solar-power corrective maintenance support and optimise power consumption. Cost Management Oversee repair and maintenance costs and ensure optimal levels are maintained. Monitor diesel consumption trends, review beat plans, and conduct root-cause analysis to optimise energy costs across sites. Ensure timely certification, review, validation, and root-cause analysis of abnormal bills; resolve outstanding issues and process bills as per SLA to optimise opex. Provide inputs to the country opex manager / operations support manager for customer SLA sign-off and partner KPI sign-off. Drive Indoor-to-Outdoor (I2O) site conversion initiatives to reduce operational costs. Team Development Supervise, guide, and motivate business partners and technicians to deliver on objectives; review performance and provide feedback to reinforce ownership and process compliance. Identify training needs of business partners and technicians; coach them on technical and behavioural skills and recommend relevant training programs. Set clear individual performance expectations, conduct regular reviews, recognise good work, and guide improvement areas to build a high-performance team. Monitor on-ground operations and actively identify business risks. Ensure adoption of Total Quality Management (TQM) practices and the Plan–Do–Check–Act (PDCA) problem-solving approach across the team. Sharing is Caring! Click on the Icons Below and Share
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.