GR

Tourism Operations Supervisor

Greater Kafue Landscape Limited
📍 Mumbwa, Central, ZambiaCDI🗓️ 8 days ago

Job Description

Mumbwa, Central, Zambia
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Job Title: Tourism Operations Supervisor Location: Kafue National Park Reports To: Tourism Manager Job Type: Full-Time Background African Parks is a non-profit conservation organisation that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. African Parks manages 24 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, the Central African Republic, Chad, the Democratic Republic of Congo, Ethiopia, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia, and Zimbabwe. About the Role We are seeking a dynamic and experienced Tourism Operations Supervisor to oversee and coordinate tourism services within Kafue National Park. The successful candidate will ensure high-quality visitor experiences while maintaining strong alignment with conservation objectives and operational standards. Key Responsibilities Oversee daily tourism operations, facilities, and visitor services Supervise and support staff, including training and performance management Ensure compliance with health, safety, and environmental standards Maintain tourism infrastructure and report maintenance needs Analyse operational data and prepare reports Support marketing, stakeholder engagement, and park promotion Assist with budgeting, revenue collection, and financial accountability Requirements Bachelor’s degree in Tourism, Conservation, Business Administration, or a related field Minimum of 4 years’ experience in tourism or hospitality (protected area experience is an advantage) Proven supervisory and customer service experience Valid driver’s licence (no restrictions) Strong computer skills (Microsoft Office and social media platforms) Excellent communication, leadership, and organisational skills Knowledge of sustainable tourism and the Zambian tourism sector Working Conditions Combination of office and field-based work Involves travel in remote areas and challenging terrain

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Your safety comes first — read before you go

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