STAGEabout 2 months ago

Team Lead, Technical Writing at Access Bank

Entreprise
Nigeria

Job Description

Team Lead, Technical Writing at Access Bank April, 2026 | MyJobMag

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Team Lead, Technical Writing at Access Bank

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View Jobs at Access Bank

Posted: Apr 17, 2026

Deadline: Not specified

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Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corpor...

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Team Lead, Technical Writing

Job Type Full Time

Qualification BA/BSc/HND , MBA/MSc/MA

Experience 10 years

Location Lagos

Job Field ICT / Computer  

Provide leadership and coaching for technical writers and acts as the single point of accountability for documentation quality across initiatives.

Ensure documentation quality, consistency, compliance, and alignment with business objectives, delivery methodologies, and regulatory standards.

Act as the documentation authority bridging Business, IT Delivery, Architecture, QA, Risk, and Compliance to ensure that all deliverables are well-articulated, auditable, reusable, and fit for purpose.

Key Responsibilities

Define, own, and continuously enhance the technical documentation framework across IT programs, aligned with SDLC, Agile, and hybrid delivery models.

Establish and enforce documentation standards, templates, style guides, and version control practices across the Digital Transformation & Projects unit.

Ensure all project documentation complies with internal governance, audit, and regulatory requirements.

Collaborate with Program Managers, Business Analysts, Architects, QA, and Developers to translate complex technical and business concepts into clear, structured, and actionable documentation.

Ensure documentation enables effective project delivery, operational readiness, and seamless handover to IT support teams.

Support regulatory reviews, audits, and risk assessments by maintaining high-quality documentation, reducing repeat audit findings.

 Act as the single point of accountability for documentation quality across all IT initiatives.

Coach and mentor technical writers and project team members on documentation standards, best practices, and Agile documentation approaches.

Maintain a centralized knowledge repository to ensure consistency, reuse, and preservation of institutional knowledge.

Identify and implement opportunities to improve documentation efficiency through structured authoring, automation, and modern tooling.

Requirements

Required Knowledge, Skills and Abilities:

Ability to lead team(s) and demonstrate use of own initiatives.

Strong knowledge of SDLC, Agile frameworks (e.g., Scrum), and hybrid delivery methodologies

In-depth knowledge of IT systems documentation, including applications, integrations, and infrastructure

Ability to translate complex technical concepts into clear, concise, and structured documentation

Working knowledge of IT governance, risk, compliance, and audit requirements

Experience working with cross-functional and vendor-led delivery teams

Supervisory skills: Leadership, Coaching and Performance management

Analytical thinking and strong written communication

Ability to work in a fast paced, collaborative environment

Qualification & Experience

Mandatory

Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field

10+ years of experience in technical writing, documentation management, or related IT delivery roles

Relevant certifications in Technical Writing, Information Design, Business Analysis, IT Service Management, or other related disciplines

Proven experience supporting large-scale IT projects or digital transformation initiatives

Strong familiarity with enterprise systems, integration-heavy environments, and regulated industries

Desirable

Additional professional qualifications

Master’s Degree in relevant field

Experience supporting large-scale or highly regulated financial institution

Only shortlisted candidates will be

[Click the Apply button below to see the contact details]

Expert Application Advice

Commercial banking — Banks conduct thorough background checks. Ensure your references are reachable and briefed. Knowledge of local banking regulations (COBAC/BCEAO) is often a final-round eliminator.

Measurable achievements — At this level, back every skill with a precise example and a quantified result. Prepare 2-3 strategic questions about this organization's current challenges — candidates who anticipate difficulties are consistently rated higher.

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