Premises Support Officer

Responsabilités

CICV is recruiting a Premises Support Officer, to be based in Pemba, Mozambique. Description Purpose: Premises Support officer manages the department in charge of ICRC premises and infrastructure within a sub-delegation Support officer replaces support officer during his/her absences and delivers in most essential routine tasks ensuring business continuity of Welcome services Duties The incumbent performs the following activities within the department: Participate in determining accommodation and office space needs and identify suitable premises accordingly Understand and monitor the real estate market, including price trends and available opportunities Lead the negotiation of rental prices and lease terms in line with institutional guidelines Manage lease agreements, including preparation of agreements, contract extensions and renewals, payments, documentation, filing, and timely updating of the relevant systems Organize and coordinate the handover of premises, as well as check-in and check-out inventories for mobile staff Ensure accurate management of premises inventories, including furniture, assets, maintenance materials, and administrative stocks Coordinate and ensure the proper maintenance and upkeep of premises and infrastructure, including preventive maintenance activities Analyse the set-up of premises, including passive security measures, and propose corrective measures in coordination with the Security Department Coordinate and supervise maintenance work carried out by external contractors, ensuring quality and compliance with agreed timelines Manage relationships with landlords, real estate agencies, suppliers, and service providers, ensuring compliance with contractual and institutional requirements Supervise the ordering and procurement of materials and supplies, in coordination with Logistics, and ensure appropriate stock management Supervise and control budgets, expenses, and service costs related to premises and maintenance Act as the focal point for the implementation of the Electrical Safety Action Plan (ESAP) within the area of responsibility Lead and supervise the premises and infrastructure management team, including housekeepers and maintenance staff, ensuring effective work planning, task allocation, adequate equipment, and quality service delivery Contribute to the development and implementation of the Housing Policy, ensuring that it remains aligned with operational needs, market conditions, and institutional standards During the absence of the Welcome Officer, support staff movements and arrivals, including accommodation, airport transfers, travel arrangements, welcome information, briefings, and delegation tours Ensure appropriate representation of the organization during activities, meetings, and field visits, maintaining professional conduct and protecting the organization’s image Requisites Degree or diploma in Business Administration, Management, or a related field Experience/certificate/diploma in hospitality management Minimum of 3 years’ experience in administrative or support functions; prior NGO experience is an asset Good organizational and coordination skills Attention to detail and ability to manage documentation accurately Ability to handle cash and bank responsibly and transparently Proficiency in Microsoft Office tools Discretion, integrity, and ability to work independently Working knowledge of English required; other languages depending on context Notes Only shortlisted applicants will be

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