PERMANENT CONTRACTabout 2 months ago

Service Desk Officer at Filmhouse Cinemas Limited

Entreprise
Nigeria

Job Description

Service Desk Officer at Filmhouse Cinemas Limited April, 2026 | MyJobMag

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Service Desk Officer at Filmhouse Cinemas Limited

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Posted: Apr 10, 2026

Deadline: Not specified

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Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for cinema development: Design; Fit-out; Cinema project managementFilm Distribution: Rights Aquisition; Booking into cinemas; content development

Read more about this company  

Service Desk Officer

Job Type Full Time

Qualification BA/BSc/HND

Experience

Location Lagos

Job Field Administration / Facilities  

Job Summary

Provide 1st level IT support for all IT support group and escalate where necessary.

Carry out safety checks, daily  on computers hardware and maintain computer systems and networks.

Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults replace parts as required, provide support, including procedural documentation and relevant reports.

Set up new users' accounts and profiles and deal with password issues on Active Directory (AD)

Install and configure computer hardware operating systems and applications.

Follow diagrams and written instructions to repair a fault or set up a system.

Maintain IT Documentation (IT asset/inventory management.)

Regular interactions with staff via emails, phone calls and face-to-face, to help set up systems or resolve issues.

Escalate Advanced Cases i.e. Tier 2 and Tier 3 support

Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults

Qualifications

BSc/HND/OND in a Technical related field

In-depth knowledge of hardware and software

Up-to-date knowledge of the latest IT and software trends

Strong customer service ethos

Ability to work well with people

Strong communications skills

Excellent organisational skills

Ability to quickly establish good working relationships with clients

Willingness to sometimes work odd hours

Patience

Logical reasoning

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Method of Application

Interested and qualified? Go to Filmhouse Cinemas Limited on jobs.smartrecruiters.com to apply

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