CDI7 days ago

Service Desk Officer by Filmhouse Cinemas Limited

Entreprise
Nigeria

Job Description

Service Desk Officer by Filmhouse Cinemas Limited - May 8, 2026

HOT!

Are you HIV Positive? Looking for love? Click here to join the HIV+ dating Network in Nigeria.

Service Desk Officer by Filmhouse Cinemas Limited ⏲ May 8, 2026, 8:33 AM ⋕ View all ICT & Telecommunications jobs

Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.

We are recruiting to fill the position below:

 

Job Title: Service Desk Officer

Location:  Victoria Island, Lagos

Employment type: Full-time

Job Description

Provide 1st level IT support for all IT support group and escalate where necessary.

Carry out safety checks, daily  on computers hardware and maintain computer systems and networks.

Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults replace parts as required, provide support, including procedural documentation and relevant reports.

Maintain IT Documentation (IT asset/inventory management.)

Regular interactions with staff via emails, phone calls and face-to-face, to help set up systems or resolve issues.

Escalate Advanced Cases i.e. Tier 2 and Tier 3 support

Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults

Set up new users' accounts and profiles and deal with password issues on Active Directory (AD)

Install and configure computer hardware operating systems and applications.

Follow diagrams and written instructions to repair a fault or set up a system.

Qualifications

BSc / HND / OND in a Technical related field

Additional Information:

In-depth knowledge of hardware and software

Up-to-date knowledge of the latest IT and software trends

Strong customer service ethos

Ability to quickly establish good working relationships with clients

Willingness to sometimes work odd hours

Patience

Logical reasoning.

Ability to work well with people

Strong communications skills

Excellent organisational skills

[Click the Apply button below to see the contact details]

Expert Application Advice

Key certification — The Six Sigma certification is a direct screening criterion. If you hold it, put it at the top of your CV. Without it, compensate with quantified achievements proving equivalent competency.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Ready to apply?

Create Your Professional CV

Safety Reminder

Never pay money to get an interview. Taf4All will never contact you to request application fees.

You might also be interested in