Customer Success Representative

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}; Homepage Customer Service & Support Banking, Finance & Insurance Remote (Work From Home) Full Time Customer Success Representative Customer Success Representative LedgerLite Enterprise Customer Service & Support 3 weeks ago Easy apply Remote (Work From Home) Full Time Banking, Finance & Insurance NGN
70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We seek to hire a suitable candidate for this role. Min Qualification: OND Experience Level: Entry level Experience Length: 1 year Job descriptions & requirements Responsibilities: Follow up on leads from field sales agents daily Ensure every lead gets a follow-up call within 24 hours Engage prospects via calls, WhatsApp, and email Handle inbound leads from website and social media Guide prospects through the onboarding process Maintain accurate records of all interactions Report on lead quality and common objections Requirements: Proven experience in customer service or sales support Strong communication and persuasion skills Ability to follow up consistently without supervision Comfortable making frequent phone calls Basic knowledge of CRM tools or willingness to learn Strong organizational and reporting skills Reliable laptop and stable internet connection KPIs: Daily Follow-Up Consistency: Zero missed leads. Every contact followed up the same day. Fast Response Time: All inbound inquiries acknowledged and attended to promptly. High Conversion Rate: Consistently move prospects from interest to paying clients. Organised Reporting: Clear, accurate daily activity reports with zero gaps. Who is the role for? The persistent follow-upper: Someone who never lets a lead go cold and treats every callback as an opportunity. The people person: Someone who genuinely enjoys conversations, builds rapport quickly, and knows how to move people toward a decision. The ownership taker: Someone who tracks their own results, spots problems before they escalate, and reports with clarity. Location: Remote Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with function updateStatus() {
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