Customer Service Representative

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}; Homepage Customer Service & Support Shipping & Logistics Lagos Full Time Customer Service Representative Customer Service Representative Colala Logistics Customer Service & Support 6 days ago Easy apply New Featured Lagos Full Time Shipping & Logistics NGN
70,000 - 150,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are urgently seeking a smart, professional, and customer-focused customer service representative to join our team. The ideal candidate will be responsible for handling customer inquiries, processing transactions, and ensuring a smooth and satisfactory customer experience at all times. Min Qualification: OND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Nigeria Job descriptions & requirements Responsibilities: Maintain a positive
and professional attitude when interacting with customers Respond promptly to
customer inquiries via phone, email, or in person Confirm and process
customer payments accurately into the system Issue receipts and
ensure billing accuracy Handle and resolve
customer complaints efficiently Provide clear and
accurate information about company services Maintain proper
records of customer interactions and transactions Collaborate with
internal teams to ensure smooth service delivery Provide feedback to
improve customer service processes Assist in
supervising junior customer service staff when required Ensure high levels
of customer satisfaction at all times Requirements: Minimum of OND in any discipline Female candidates
are preferred Must be computer
literate Strong
communication and interpersonal skills Ability to work
under pressure and remain professional Previous customer
service experience is an added advantage Must reside in Ago,
Mile 2, Apapa, Amuwo, Festac, or nearby areas Benefits: Accommodation Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with function updateStatus() {
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