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Right to Care Zambia (RTCZ) has provided public health service delivery and technical assistance in partnership with the Ministry of Health since 2016. Its work includes HIV/AIDS, maternal and child health, epidemic response, malaria and TB, public health research, social behaviour change, laboratory services, pharmaceutical supply chains and non-communicable diseases. Position: Technical Lead – Warehousing & Distribution Number of vacancies: 1 Contract type: Fixed Term. Contract duration: TBA. Location: Lusaka, Zambia Reporting to: Director – Supply Chain Date advertised: 10 September 2026. MINIMUM QUALIFICATIONS AND EXPERIENCE
Degree in Pharmacy, Clinical Pharmacy, Supply Chain Management, Logistics, Public Health or a related field.
Expérience
At least ten years’ warehousing and distribution-management experience.
Warehouse Management Systems (WMS) experience.
Deep understanding of ZAMMSA operations and regional hubs. DESIRABLE QUALIFICATIONS AND EXPERIENCE
Experience with PEPFAR-funded programmes, third-party logistics (3PL) contracting/management, and cold chains/temperature-sensitive commodities. COMPETENCIES Technical leadership; inventory and systems management; performance monitoring and capacity building; ethics, integrity and professionalism. KEY PERFORMANCE AREAS Warehousing and WMS
Lead the WMS improvement plan for warehouse efficiency, stock visibility and system performance.
Institutionalise accurate, accountable inventory controls for stock availability.
Manage warehousing/distribution risks and audits, close gaps and comply with standards.
Audit inventory accuracy, identify discrepancies and drive corrective action.
Support WMS adoption through guidance, user assistance and capacity building. In-country distribution
Maintain Distribution Tracking Tools (DTT) and ePOD systems for end-to-end visibility and accurate data.
Monitor On-Time In-Full performance to improve efficiency/service levels.
Resolve exceptions and lead route optimisation for delivery performance/cost-effectiveness.
Support 3PL management and contractual/service-level compliance.
Monitor cold chains and temperature compliance during storage/distribution. Inventory control
Standardise warehouse/inventory processes for efficiency and accountability.
Conduct stock counts and reconcile physical stock with system records.
Implement First-Expiry, First-Out to reduce expiries and improve use.
Monitor stock accuracy/wastage and take action to reduce losses. Capacity building
Mentor ZAMMSA staff in warehousing, inventory management and distribution.
Develop competencies through coaching, on-the-job training and knowledge sharing.
Use “I Do, We Do, You Do” for practical learning and sustainable skills transfer.
Transfer warehousing/distribution systems, processes and competencies to GRZ structures.
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🎯 Responsabilités The Zambia Medicines and Medical Supplies Agency (ZAMMSA) The Zambia Medicines and Medical Supplies Agency (AGENCY) is a Statutory Government Agency established by the ZAMMSA Act No. 9 of 2009 and charged with the procurement of medicines and medical supplies, storage of medicines and medical supplie
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