TECHNICAL TRAINER – PROCESS SUGAR TECHNOLOGY

Zambia Sugar Plc., an ABF Sugar Company and the leading sugar producer in Zambia, is seeking a suitably qualified and experienced individual to fill the position of Technical Trainer – Process Sugar Technology (x1, permanent) within the Human Resource Department. This role reports to the Learning and Development Specialist.

Key Responsibilities

Prepare, conduct, and evaluate technical training programs. Write on-the-job learning materials and assessments for conducting on-the-job training. Contribute to root-cause analysis during technical problem solving. Guide and advise frontline line managers on appropriate approaches to close technical skills gaps. Partner with frontline managers in technical operational areas to identify competence gaps. Conduct a learning needs analysis for technical operations at the Mills. Develop on-the-job training programmes. Conduct on-the-job training using a variety of methods. Conduct pre- and post-training assessments and give feedback. Participate in factory production meetings and in skills development committees. Identify competence gaps during problem-solving meetings as part of root cause analysis. Update TOPS charts and ensure they are visually displayed. Conduct TOPS training follow-up sessions. Write technical training modules and contribute to the development of work instructions. Ensure all technical training records are maintained. Produce and submit technical training progress reports to line management. Conduct formal upskilling programs (e.g., Pan Boiling & Operator Utility Day Training – continuous learning). Facilitate and manage process trainee, learnerships, and apprenticeship programs. Coordinate SHERQ legal/mandatory training required for specific licenses or certifications. Oversee on-site activities of external training providers to ensure compliance with site-specific SHERQ policy and procedures. Provide input into annual L&D budgets. Provide, through the L&D administrator, on-site coordination of trainings and venues. Promote and adhere to Illovo’s procedures, policies, and guidelines, including those relating to SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC). Work closely with the L&D Officer to deliver the business’s overall strategy and goals.

Minimum Requirements

Full grade 12 Certificate. Minimum Diploma in Chemical Engineering or equivalent. Assessor and Learning Facilitation Competence Certificates. 3 to 5 years’ experience as an FLM in Sugar Production Operations including laboratories (Mill, DAC, and Environmental). Business acumen; passion for development; ability to communicate effectively and assertively; influencing and negotiating skills; ability to work in a team; planning and organizational skills; analytical and problem-solving skills; computer literacy; ability to manage multiple projects and multi-task effectively. Valid driver’s license. Suitably qualified applicants must provide certificates verified by the Zambia Qualifications Authority (ZAQA).

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