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Assistant Store Manager A footwear store in Lusaka is seeking a disciplined, organised and well-presented Assistant Store Manager who is passionate about fashion, people and sales and can help lead a high-performing team. The Role You will support the Store Manager in creating a store that customers love and a team that delivers excellence every day. Key Responsibilities Sales leadership: Drive daily targets, upsell and deliver excellent customer service. Team leadership: Train, schedule and motivate sales staff while leading by example. Store operations: Support opening and closing, stock management, merchandising, cash handling and inventory.
Visual merchandising: Maintain product displays, new-arrival presentations and window setups.
Customer experience: Handle enquiries and complaints professionally. Reporting: Track daily sales and stock movement and report to the Store Manager. Culture: Bring energy, discipline and passion for footwear to the team.
At least one year of retail experience, including six months in a supervisory or leadership role. Fashion, footwear or retail experience is a strong advantage.
Strong sales, people-management and customer-service skills. Comfortable working with cash, stock and basic reports. Organised, punctual and available to work weekends and public holidays. Based in Lusaka and available for full-time, on-site work. Passionate about style, trends and footwear.
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