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Company Overview We are a Non-Banking Micro Finance Company in Zambia, seeking a dynamic loan officer to join our team. JOB PURPOSE The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery. RESPONSIBILITIES ● Achieve sales targets as set on a monthly basis. ● Maintain excellent Customer service and care. ● Achieve 100% collection target for all loans issued. ● Ensure that Customers are served within the stipulated turnaround time (TAT). ● Accurate data capture of reports and loan applications in the system. ● Ensure compliance to all company policies and procedures. ● Ensure the precise and persuasive promotion of all products. ● Customer Retention/ Stakeholder Management. ● Review credit scores, income, debts, and asset documents to assess a borrower’s risk and ability to repay. SKILLS AND REQUIREMENTS ● Analytical Skills : strong ability to review financial records and calculate risk. ● Attention to detail :Precision in handling legal paperwork and preventing processing errors. ● Grade 12 School Certificate ● Business Degree or Higher Level Diploma, or any other professional qualification in a related field ● Experience in Sales and Marketing ● Minimum 2 years working experience in micro finance, or banking institution is an added advantage.
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🧠 Profil recherché Credit Officer Preferred Gender: Male A Credit Officer within the Credit department is tasked with onboarding clients, evaluating clients application against numerous metrics and consequently managing a portfolio of clients throughout the life cycle of the loan. Core Responsibilities Contacting cust
À propos de Malu Capital Malu Capital est une institution de microfinance en pleine croissance, engagée à fournir des solutions financières fiables, abordables et centrées sur le client. Nous autonomisons les individus et les entreprises grâce à des prêts responsables, tout en promouvant l inclusion financière et une c
🧠 Profil recherché Job Purpose The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery. Responsibilities Achieve sales targets as set on a monthly basis. Maintain excellent Customer service and care. Achieve 100% collection target fo
🎯 Responsabilités Job Description Position: Loan Officer Reports To: Branch Manager Job Purpose The Loan Officer is responsible for identifying prospective clients, assessing their financial needs, processing loan applications, and managing a quality loan portfolio. The role aims to achieve loan growth while ensuring