RE
Remote Support Agent- Bilingual (French/English)
CDIil y a environ 1 mois
Job Description
Conakry
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Mandarin / English Gaming Support Agent
En tant qu'agent de support gaming chez 5CA, vous gérerez les problèmes de support client pour un studio de jeux assigné. Vous aiderez les joueurs avec les problèmes de compte et techniques, et résoudrez les questions liées aux achats et au gameplay. Vous travaillerez avec une équipe d'agents sous la direction d'un chef d'équipe et d'un gestionnaire des opérations, et suivrez des modules de formation assistée qui vous aident à grandir, à vous développer et à améliorer vos compétences au fur et à mesure que vous travaillez. Vous resterez au courant des nouveaux projets et mises à jour du client, ainsi que des versions passées et de l'image de marque, et aiderez leurs joueurs à continuer à profiter des jeux qu'ils aiment.
Nous offrons :
Un poste dans une entreprise en pleine croissance avec des clients ambitieux dans le secteur du gaming. Un environnement décontracté, international et diversifié avec des personnes de plus de 40 nationalités. La flexibilité de travailler 100% à distance. Pas de temps de trajet perdu. Des outils, des formations et des collègues de premier ordre.
Guinée : Boké, Conakry, Faranah, Kankan, Kindia, Labé, Mamou, Nzérékoré. International. 2022-12-11.
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Ready to apply?
Does my CV fit this offer? Free diagnosis
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALL🚀 Boost your application
Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
🇨🇦
Canadian employers are also recruiting in Africa
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
Expert Application Advice
When tailoring your CV for Mandarin / English Gaming Support Agent, don’t just list your duties—show how you met a challenge like les compétences demandées dans l'annonce. Use bullet points with numbers or results. This proves you’re ready for the role and stand out to recruiters.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV → Career advice powered by Taf4All
Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.