Business Operations Lead – Nairobi

Emerge Egress Consulting, a Management & Training Consulting Firm established in 2017 and based in Nairobi, is seeking a proactive and self-motivated Business Operations Lead to join our client's team. We offer Recruitment, Business & Marketing Strategy, and Trainings, partnering with clients across various industries.

Role Objective: Our client is looking for a reliable, proactive, and self-motivated Operations Associate to coordinate projects, support daily operations, and ensure activities are executed smoothly and efficiently. The successful candidate will take ownership of assigned tasks, solve operational challenges promptly, coordinate with clients and vendors, and ensure projects are delivered within agreed timelines.

Core Duties and Responsibilities:

Oversee daily operations and manage multiple projects from start to end, ensuring timelines and deliverables are achieved. Drive to project sites and client meetings to monitor work progress, address logistical needs, and ensure smooth execution. Identify issues early and take immediate, practical action to resolve them without waiting for direction. Coordinate with clients, suppliers, contractors, and other stakeholders to ensure effective communication and timely completion of activities.

Additional Responsibilities:

Use sales and negotiation skills to engage clients, negotiate with suppliers, strengthen relationships, and support business growth where required. Maintain project trackers and operational records to monitor progress, outstanding actions, and key deliverables. Keep leadership updated through clear, concise, and timely progress reports, highlighting achievements, challenges, and required action. Coordinate meetings, follow-ups, and action points to ensure agreed commitments are delivered on time. Support ad hoc operational assignments and special projects as required by management.

Job Specifications and Qualifications:

Bachelor of Business Administration, Communication, or relevant field. At least 4 years of relevant work experience in operations, project coordination, project management, business development, administration, or a related field. Proven experience coordinating projects or managing multiple workstreams. Valid Driver's License and willingness to drive regularly for work-related activities. Experience in sales, business development, client relationship management, or vendor management will be an added advantage.

Key Competencies:

Highly proactive and self-motivated. Reliable, accountable, and results-oriented. Strong organizational and problem-solving skills. Excellent communication and interpersonal skills. Strong follow-up and coordination skills. Adaptable and able to manage multiple priorities effectively. Confident in dealing with clients, suppliers, and stakeholders. High level of integrity, professionalism, and discretion.

Method of Application:

Interested and qualified candidates should forward their CV to: [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] using the position as subject of email.