BO

Receptionist

Boma Inn
📍 KenyaCDI🗓️ 11 days ago

Job Description

Kenya
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

The Boma Hotels provides ultra modern contemporary hospitality services. Our brand portfolio consists of properties under The Boma hotels namely Boma Nairobi, Boma Inn Nairobi and Boma Inn Eldoret. Each unit is thoughtfully designed to provide a common feeling of identification, for the traveller who wants the very best the word is zest for life.

We are currently seeking a Receptionist to join our team at Boma Inn. This is a full-time position.

Qualifications

Diploma or Degree in Hospitality Management, Hotel Management, Tourism, or a related field. Proficiency in OPERA PMS is required. Good understanding of Front Office operations, including check-in, check-out, reservations, room allocation and guest profiles. Basic knowledge of Front Office cashiering, billing, payment processing and reconciliation.

Required Skills

Excellent customer service and guest-relations skills. Strong communication and interpersonal skills. Good computer literacy and ability to work with hotel systems and Microsoft Office. Strong upselling and cross-selling skills, with the ability to identify opportunities to increase hotel revenue. Professional grooming and presentation. High level of attention to detail, accuracy and confidentiality.

Experience

Minimum 1-2 years of experience in a Front Office/Reception role, preferably within a hotel environment. Previous experience using OPERA PMS. Experience in Front Office cashiering. Demonstrated experience in guest service, complaint handling and service recovery. Experience in upselling rooms, hotel facilities, F&B or other guest services will be an added advantage. Experience in a 4-star or 5-star hotel will be an added advantage. Experience handling corporate guests, VIPs, groups and walk-in guests will be an advantage.

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When tailoring your CV for Boma Inn, directly address how you meet 2 years of experience with a specific, verifiable achievement. Use numbers and outcomes—don’t just list duties. This shows you understand their priority and proves you can deliver.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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