Sales Account Manager at SD Group

Lusaka, Zambia Full-time Company: SD Group Company Description SD Group is a diversified enterprise integrating specialized divisions focused on consulting, project management, and digital transformation services. We provide businesses and institutions with strategic intelligence, streamlined implementation, and cutting-edge technologies, enabling them to secure sustainable success. www.sd-grp.com Job Description Job Summary The Sales Manager will oversee the company’s sales initiatives throughout Zambia, spearheading revenue growth, broadening market reach, and cultivating partnerships with wholesalers, retailers, supermarkets, pharmacies, beauty stores, and other key distribution channels. This position entails directing the sales team, crafting and executing strategic sales plans, meeting or exceeding revenue targets, uncovering new business prospects, and delivering outstanding customer service while upholding a strong brand presence. Key Responsibilities Professional Rewrite: We are seeking a dynamic professional to drive sales strategy and business development initiatives, fostering growth through innovative approaches and strategic partnerships. The ideal candidate will possess a proven track record in developing and executing sales plans, identifying new market opportunities, and cultivating key client relationships to enhance revenue and market share. Responsibilities include analyzing market trends, refining sales methodologies, and collaborating with cross-functional teams to align business objectives with actionable growth strategies. The successful applicant will demonstrate strong analytical skills, exceptional negotiation abilities, and a results-driven mindset to achieve sustainable business expansion. Craft and execute strategic sales initiatives designed to meet and exceed organizational revenue and profitability objectives. Explore and develop new business opportunities by identifying and engaging with distributors, wholesalers, retailers, and key accounts to expand market reach and drive growth. To drive growth and enhance our presence, the successful candidate will be tasked with expanding the company’s market share in the perfumes and cosmetics sectors within Zambia. Perform comprehensive market research to assess customer requirements, evaluate competitor strategies, and analyze current market trends. Prepare comprehensive annual and monthly sales plans and projections, ensuring alignment with organizational objectives and market dynamics. Sales Management Guide, mentor, and inspire the sales team to consistently meet and exceed established sales goals. Establish individualized sales targets and performance metrics for each sales representative. Perform routine field excursions alongside the sales team to assist in the acquisition and retention of customers. Track daily sales metrics and generate comprehensive weekly and monthly sales reports to analyze performance trends. Facilitate prompt collection of customer payments in collaboration with the finance department. Customer Relationship Management Develop and nurture robust connections with essential customers, distributors, and retail partners. Formulate and finalize commercial agreements, pricing structures, and promotional initiatives to drive revenue growth and market expansion. Handle customer complaints with professionalism and maintain high levels of customer satisfaction. Foster enduring, high-value relationships with key clients to ensure sustained collaboration and mutual growth. Distribution & Trade Marketing Deliver comprehensive product availability and distribution coverage within all designated territories. Collaborate with the marketing team to develop and execute promotional campaigns. Ensure adherence to merchandising standards and optimize product visibility across retail locations. To develop and implement strategic promotional initiatives aimed at enhancing sales performance and elevating brand recognition. Inventory & Operations Collaborate effectively with warehouse and supply chain teams to guarantee the availability of products. Track inventory levels diligently and propose strategic restocking strategies to maintain optimal supply levels. Collaborate with cross-functional teams to analyze historical sales data and market trends, enabling accurate demand forecasting and strategic inventory planning. Reporting & Performance Analysis Examine sales metrics and evaluate market performance to derive actionable insights. Develop comprehensive sales forecasts, establish financial budgets, and generate detailed business reports. Track and analyze competitors’ pricing strategies and promotional initiatives to identify market trends and potential opportunities. Prepare and deliver periodic performance reports to senior management on a consistent basis. Qualifications A bachelor’s degree in Business Administration, Marketing, Sales, or a comparable discipline is required. MBA is an advantage. Experience Minimum Professional Rewriting: The candidate should possess a minimum of five to seven years of hands-on experience in sales roles. Preferred candidates will have experience in the fragrance, beauty, fast-moving consumer goods (FMCG), or consumer products industries. At least Possesses a minimum of three years of experience in a leadership capacity within sales, overseeing teams or managing key accounts. . Professional Rewriting: Candidates should possess hands-on experience collaborating with distributors, wholesalers, pharmacies, and retail networks. Professional experience within the African market, specifically in Zambia, is strongly preferred. Qualifications Required Skills Demonstrated ability to lead and manage teams effectively, fostering collaboration and driving performance. Proven expertise in negotiation and communication, with a strong ability to articulate ideas clearly and persuasively. “Demonstrated success in consistently surpassing sales goals and delivering exceptional results.” Demonstrates exceptional ability to analyze complex situations and develop effective solutions. Customer relationship management skills. Sales forecasting and reporting. Conduct comprehensive market research and spearhead strategic business development initiatives to identify growth opportunities and expand market presence. Analyze industry trends, evaluate competitive landscapes, and assess potential partnerships to drive revenue enhancement and organizational expansion. Accomplished time management and organizational proficiencies are essential for this role, enabling efficient prioritization of tasks and seamless coordination of responsibilities. Proven expertise in utilizing Microsoft Office Suite, specifically Excel, PowerPoint, and Word, with a strong command of their advanced features and functionalities. Proficiency in ERP/CRM systems applications is considered beneficial. Join Us in Making a Difference! We believe in the power of collaboration and community. Help us spread the word by sharing this opportunity with your network—simply click the icons below to share on your preferred platforms. Together, we can amplify our impact and reach even more people.

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