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The role will manage the post-disbursement operational functions on the Consumer Lending unit, ensuring accurate payment processing, submissions, employer coordination, collections support and financial reconciliations. Reporting into the Credit Operations Manager, the job purpose includes managing monthly employer submissions and remittance to ensure timely loan repayments ,Processing and receipting customer payments accurately and timeously ,maintaining accurate financial records through daily and monthly reconciliations ,Supporting collections efforts by monitoring arrears and conducting credit analysis ,resolving operational queries, processing settlements and refunds efficiently Key Responsibilities: Preparing and submitting loan deduction schedules to employers Following up with employers to ensure deductions are processed correctly Reconciling employer remittances against deduction schedules Resolving discrepancies in employer deductions and updating loan accounts Maintaining accurate employer
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