Senior Administrative Associate at the World Bank

Responsabilités

Job : req38037 Organization: World Bank Sector: Administration/Office Support Grade: GC Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Lusaka,Zambia Required Language(s): English Preferred Language(s): English Closing Date: Deadline for submission: August 27, 2026, at 11:59 PM UTC. Description Are you seeking a meaningful career with lasting impact? Join the World Bank Group (WBG), where you can contribute to transformative solutions for our clients’ most pressing development challenges. In Zambia, the WBG collaborates through its specialized institutions—the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), and the Multilateral Investment Guarantee Agency (AMIGA)—to advance the nation’s strategic development goals by integrating public sector funding, private investment, guarantees, analytical insights, policy discussions, and strategic convening. Visit www.worldbank.org VPU Context: The Country Management Unit (CMU) for Africa East Central East Countries 1 (AECE1) encompasses Tanzania, Malawi, Zambia, and Zimbabwe. The AECE1 CMU Office, situated in Dar es Salaam, Tanzania, oversees these country operations. Unit Context: Zambia Country Context The Zambia program at WBG encompasses a comprehensive and strategically vital mandate, integrating IDA and IBRD operations, Trust Fund-financed initiatives, IFC’s private sector involvement, relevant AMIGA instruments, analytical work, advisory services, and policy dialogue. The Lusaka Country Office serves as the linchpin in executing the country program, cultivating robust client partnerships, fostering cross-institutional WBG collaboration, and liaising with government entities, development collaborators, and private sector stakeholders. The Zambia Country Office is searching for a meticulous, trustworthy, and proactive Executive Assistant to provide dedicated support to the WBG Country Manager (CM) and enhance the operational efficiency of the CM’s Front Office. The ideal candidate will deliver exceptional executive assistance, foster seamless collaboration among WBG teams and institutions, optimize information sharing and follow-through, and help cultivate a productive, client-centered, and cooperative office atmosphere. Duties and accountabilities: The ideal candidate will report to the Chief Manager and engage regularly with various institutional departments, colleagues in both domestic and international offices, governmental representatives, consultants, and external stakeholders. The Executive Assistant will undertake the following duties and responsibilities: Responsible for overseeing the operations and administrative functions of the Chief Minister’s Office, ensuring efficient workflow, and maintaining high standards of professionalism and confidentiality in all official communications and documentation. Manages the Country Manager’s calendar, preparing and organizing briefing documents and background materials for meetings as required. Independently screens, prioritizes, and responds to a high volume of diverse inquiries and correspondence directed to the Country Manager, coordinating with various teams within the CMU—including Washington—while making timely decisions when multiple action paths are available. Tracks and follows up on issues pertinent to the Country Manager’s responsibilities, ensuring key staff members remain informed throughout the process. Handles confidential and sensitive information with discretion. Ensures briefing materials are submitted and reviewed promptly, confirming they are finalized and approved by the Country Manager prior to any scheduled meetings.

Oversees and manages all logistical components of the Chief Manager’s travel arrangements, encompassing SAP processing, ticket and accommodation bookings, and visa procurement, as well as coordinating travel logistics and protocol requirements during official missions.

• Crafts correspondence and establishes, implements, and maintains administrative guidelines to uphold the quality and precision of documents that require the CM’s endorsement.

Autres informations

• Delivers comprehensive research assistance and leverages various computer applications—including artificial intelligence tools—to efficiently gather, organize, and process data, enabling autonomous responses to varied inquiries and informed decision-making in scenarios with multiple viable options.

Formation / Diplômes

• The incumbent is tasked with creating and managing pertinent files and databases for the Country Office to ensure organized and efficient record-keeping. Ensures the accuracy and timely distribution of information originating from the front office. Independently evaluates and executes the dissemination of critical updates, reports, and relevant data to staff members as needed. As the primary point of

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