Program Support Intern at AMREF Health Africa

Lusaka, Zambia Intern Company Description AMREF Health Africa (AMREF), established in 1957, has evolved into the largest African-based international health development organization. The organization currently manages over 180 programs, benefiting more than 40 million individuals across 35 African nations, and employs a workforce of over 2,000 staff members. Headquartered in Nairobi, Kenya, AMREF Health Africa maintains a presence in ten African countries, including Burkina Faso, Ethiopia, Guinea (Conakry), Kenya, Malawi, Senegal, South Sudan, Tanzania, Uganda, and Zambia. Additionally, the organization operates eleven advocacy and fundraising offices in Europe and North America. AMREF is committed to realizing its vision of advancing health and well-being across Africa by harnessing innovation, partnership, and evidence-based solutions. Guided by a mission to improve the health of underserved communities, the organization seeks passionate professionals who are dedicated to addressing critical healthcare challenges through collaborative efforts and transformative initiatives. Ideal candidates will possess a strong alignment with AMREF’s core values and demonstrate a proactive approach to driving meaningful change in health systems and community health outcomes. ‘ Achieving enduring improvements in health outcomes across Africa remains a critical objective. This role focuses on developing and implementing sustainable health initiatives designed to address prevalent challenges across the continent. Key responsibilities include designing evidence-based programs, collaborating with local governments and organizations, and assessing the impact of interventions. Candidates must possess a background in public health, with at least five years of relevant experience, and strong analytical and project management skills. Proficiency in data analysis tools and fluency in multiple languages, particularly French and/or Arabic, are highly desirable. The ideal candidate will demonstrate a commitment to equity, innovation, and measurable results in advancing health equity in vulnerable populations. and its mission ‘ Our mission is to foster and lead community-driven, people-focused health systems that effectively address the social determinants of health. . We recognize that Africa’s health transformation begins with its communities, and thus, we are committed to fostering functional health systems while equipping communities with the tools to demand high-quality, affordable healthcare. AMREF, established in Zambia, has partnered with the Government of the Republic of Zambia to design and execute cutting-edge health development initiatives nationwide, encompassing Human Resource for Health, health financing, maternal, newborn and child health, and health security. With a physical footprint in four provinces and a programmatic reach spanning the entire country, the organization demonstrates a robust commitment to improving health outcomes. Job Description JOB PURPOSE The Program Intern will support program operations and the execution of assigned tasks and activities at the Country Office level or Elector Zambia, an organization with which AMREF Health Africa in Zambia has signed a Memorandum of Understanding (MOU). Reporting directly to the Partnerships Lead at Elector Zambia, the Intern will also provide administrative support to the Project Manager overseeing the Africa Health Collaborative (AHC) project at AMREF Health Africa in Zambia. PRINCIPAL RESPONSIBILITIES Assist in the strategic planning and execution of project initiatives to ensure alignment with established objectives and timelines. Assist in developing and updating work plans and monitoring progress to ensure alignment with project objectives. Engage in capacity-building initiatives, conduct field visits, and attend meetings with pertinent partners and stakeholders to foster and enhance collaborative networks and alliances. Support the execution of regular monitoring and evaluation tasks as part of established processes. Provide support in the organization and facilitation of scheduled project review meetings and oversight activities in collaboration with local stakeholders. Prepare and submit project reports on a periodic basis—such as monthly and quarterly—for both internal reviews and external stakeholders in a timely manner. Facilitate the identification and engagement of strategic partners, including hospitals, clinics, pharmacies, laboratories, corporate entities, and non-governmental organizations (NGOs). Support in the preparation of proposals, concept notes, and partnership documents. Perform preliminary market research and identify key stakeholders. We facilitate the organization and management of meetings, health initiatives, and community engagement efforts. Facilitate the organization of online consultations and patient referrals as needed. Facilitate the seamless integration of healthcare providers onto the platform. Assist with the organization and oversight of appointment scheduling and subsequent follow-up actions. Provide support for data entry tasks, compile reports, and oversee service quality monitoring. Deliver frontline assistance through telephone,

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