Logistics Operations Supervisor at CEVA Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Your Role

We are looking for an experienced Logistics Operations Supervisor – Inland Container Depot (ICD) to lead, manage, and optimize ICD operations by ensuring operational excellence, efficient use of facilities, compliance with regulatory requirements, and delivery of safe, cost-effective, and high-quality logistics services that drive profitability and customer satisfaction.

What Are You Going To Do?

Strategic Leadership & Operational Management

Lead end-to-end ICD operations, including container handling, verification, yard management, gate operations, documentation flow, and dispatch. Ensure smooth coordination of inbound and outbound cargo movements. Optimize yard planning, container stacking, space utilization, equipment deployment, and turnaround times. Maintain high operational productivity while meeting service level agreements and customer expectations. Implement and continuously assess and improve standard operating procedures to improve efficiency, accuracy, and safety. Ensure optimal utilization of facilities, equipment, and human resources while minimizing costs, including fuel and equipment usage. Lead, supervise, and develop ICD staff, including performance management and coaching. Allocate responsibilities, manage workloads, and ensure accountability across teams. Align and ensure clearance with UNBS, URA, CROP and other MDA/stakeholders for timely clearance of cargo.

Commercial and Customer Service Support

Support business growth by aligning ICD capabilities with customer requirements and CEVA’s service offerings. Work closely with commercial, key account, and customer service teams to deliver reliable and competitive logistics solutions. Manage customer performance metrics, service issues, and escalation resolution. Identify opportunities for value-added services, throughput growth, and improved asset utilization.

Stakeholder & Relationship Management

Collaborate and build strong relationships with internal functions (e.g., customs declaration, Customer Service, Operations, security, safety) to ensure seamless service delivery. Act as the operational

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