Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
The Zambia Public Procurement Authority (ZPPA) a body corporate and responsible for regulation of public procurement in Zambia invites applications from suitably qualified and experienced candidates for appointment into the ZPPA’s staff establishment in the following position: JOB TITLE: HELP DESK OFFICER (3 POSITIONS) PURPOSE Respond to and resolve client queries and provide customer support related to the operations of the e-GP System. STATEMENT OF MAIN DUTIES Under the overall direction and guidance of the Manager – e-GP, the job holders will specifically perform the following duties among others: Receive and respond to client queries to determine solutions and resolve client queries; Attend to client queries received through the ZPPA on-line platforms such as Facebook; Maintain centralized helpdesk tickets to track customer complaints and provide solutions to problems raised by users using the Customer Relation Manager software; Prepare weekly Report for helpdesk tickets and solutions handled; and Performs other lawful duties assigned by superior from time to time. QUALIFICATIONS AND EXPERIENCE Education: Full Grade 12 Certificate with at least five (5) credits or better including English and Mathematics; Vocational or Professional Requirements : Bachelor’s degree in Business Administration, Procurement and Supply or Marketing; and Experience in Customer Service will be an added advantage. OTHER SKILLS AND REQUIREMENTS Good writing and ability to communicate effectively with clients to provide support on the e-GP System; and Ability to comprehend system reports and prepare reports. TENURE The position of Help Desk Officer is on temporary basis of employment. APPLICATION PROCESS (i) All applications will be treated with the strictest confidence. (ii) Applications should include an application letter, curriculum vitae and copies of certificates. Applications should be addressed to the Director General at the address below. Director General Zambia Public Procurement Authority Stand No. Sub J-11790 Procurement House Off Alick Nkhata Road, Longacres P.O Box 31009 LUSAKA Only electronic applications will be considered. To submit your job application ONLINE , click on the link below: [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] CLOSING DATE The closing date for receipt of applications will be Tuesday, 11 th August, 2026 at 17:00 hours and only shortlisted candidates will be
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
When tailoring your CV for Zambia Public Procurement Authority, directly address how you meet les compétences demandées dans l'annonce with a specific, verifiable achievement. Use numbers and outcomes—don’t just list duties. This shows you understand their priority and proves you can deliver.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
📋 Missions principales At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”. Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter appr
🧠Profil recherché Knight Piésold is a global consulting engineering firm providing specialist engineering and environmental services. In Southern Africa, we operate across Zambia, Botswana, South Africa, Namibia, Botswana, eSwatini, DRC, Lesotho, and Madagascar. We are seeking a proactive HR Officer to join our Zambi
🧠Profil recherché HIRING: HR OFFICER Company:ZETU COURIER LIMITED Location: Lusaka, Zambia Employment Type: Full Time GROSS PAY of k5000 We are a fast growing courier company based in Lusaka, committed to reliable, on time deliveries across Zambia. As we expand, we are looking for a qualified and motivated HR Officer
🧠Profil recherché HIRING: HR OFFICER Company:ZETU COURIER LIMITED Location: Lusaka, Zambia Employment Type: Full Time GROSS PAY of k5000 We are a fast growing courier company based in Lusaka, committed to reliable, on time deliveries across Zambia. As we expand, we are looking for a qualified and motivated HR Officer