Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Duties & Responsibilities Handle customer calls courteously and professionally. Provide accurate information about products and services. Gather, verify, and communicate customer information effectively. Show empathy and provide personalized customer service when needed. Meet the company’s call quality standards. Identify and report opportunities to improve customer experience and productivity. Maintain good attendance and punctuality. Consistently achieve daily performance targets. Qualifications Grade 12 Certificate with at least five (5) credits , including English and Mathematics A tertiary qualification is an added advantage. Age Requirement 24 – 33 years Language Requirements Applicants must speak at least one of the following local languages fluently: Tonga Lozi Lunda Kaonde Luvale Location Requirements Applicants must live within a 7 km radius of the office. Those living in areas such as the following are not eligible : Meanwood Obama Chainda (beyond the Clinic) Salama Mtendere East ZAF Lusaka Makeni Lilayi Kanyama Garden House Chingwele Zingalume Chunga Chalala Apex And other areas beyond the required radius. Additional Requirements Must be willing to work in shifts . Must complete a mandatory fingerprint verification process .
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
In your cover letter, show how you've met les compétences demandées dans l'annonce by mentioning a specific win or metric. For iSON Zambia Limited, research their local market—then subtly link your experience to their challenges. This proves you’re both capable and culturally aware.
International NGO — NGO recruiters read your cover letter to assess your understanding of the humanitarian mission, not just technical skills. Show you know the country field context and the specific challenges of this sector.
Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
🎯 Responsabilités Duties Responsibilities Handle customer calls courteously and professionally. Provide accurate information about products and services. Gather, verify, and communicate customer information effectively. Show empathy and provide personalized customer service when needed
Luapula Water Supply and Sanitation Company Limited (LpWSC) is a Commercial Water Utility Company incorporated under the Companies Act (Cap 388 of the Laws of Zambia) as a limited liability company (by shares) in December 2008. LpWSC was established to provide water supply and sanitation services to all people in all a
🎯 Responsabilités We are seeking a motivated and detail oriented individual to join our team at Icypeed. You will have the opportunity to work in a fast paced environment . The Call Centre Agent will handle inbound and outbound calls from customers on behalf of our clients, addressing inquiries, resolving issues, and
🧠Profil recherché Job Title: Call Centre Agent Job Location: Lusaka (Chalala, Shantumbu Road) Company Name: Codirect Fulfillment Centre Zambia Job Description Codirect Fulfillment Centre Zambia is looking for motivated and results driven Call Centre Agents to join our growing team. The successful candidates will be r