PERMANENT CONTRACTabout 2 months ago

Guest Service Agent at Movenpick Hotels & Resorts

Entreprise
Nigeria

Job Description

Guest Service Agent at Movenpick Hotels & Resorts April, 2026 | MyJobMag

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Guest Service Agent at Movenpick Hotels & Resorts

View Jobs in Hotels & Restaurants /

View Jobs at Movenpick Hotels & Resorts

Posted: Apr 16, 2026

Deadline: Not specified

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Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our res...

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Guest Service Agent

Job Type Full Time

Qualification BA/BSc/HND

Experience

Location Lagos

Job Field Administration / Facilities  

Job Summary

Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.

Be an advocate of ALL: Accor’s loyalty program to non members

Checking guests in and out Maintaining accurate guest accounts

Taking bookings, providing helpful information & entering reservations

Answering guests queries in a timely and efficient manner.

Addressing guest requests and handling guest complaints in a positive manner.

Liaise with inter departments to assist guest and advise of room moves

Qualifications

Exceptional customer service skills with excellent communication and interpersonal abilities

Fluency in English; additional language skills are advantageous

Proficiency in Microsoft Office suite and ability to quickly learn new software systems (Opera experience desirable)

Strong problem-solving skills and ability to remain calm under pressure

Flexibility to work various shifts, including evenings, weekends, and holidays

Previous hotel front office reception experience is beneficial but not essential

A friendly and positive can-do attitude with strong teamwork skills

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Method of Application

Interested and qualified? Go to Movenpick Hotels & Resorts on jobs.smartrecruiters.com to apply

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