CDIabout 1 month ago

Customer Service Agent

Customer Service Agent
Nigeria

Job Description

Customer Service Agent

PEGASUS HUB

We are looking for Customer Service Agents. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer service. Nigeria : Lagos [Click the Apply button below to see the contact details]

[Click the Apply button below to see the contact details]

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Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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