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Simba Group, a major player in telecom distribution in Africa, is recruiting for several positions in Kenya. Since its establishment in 2000, Simba Telecom has partnered exclusively with Safaricom, the country's largest mobile network, and has become a tri-nation force in telecom distribution. We are looking for talented individuals to join our team in Nairobi.
Open Positions:
1. Regional Parts Sales Representative
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Job Field: Sales and Business Development
Purpose: Responsible for driving regional parts sales growth by developing and managing customer relationships, expanding market coverage, improving customer retention, supporting demand planning, and promoting genuine parts usage while achieving sales, profitability, and customer satisfaction targets.
Key Responsibilities Will Include:
Sales & Business Development Develop and execute regional sales plans to achieve parts sales revenue and gross margin targets. Grow market share by identifying new business opportunities, recruiting new Parts stockiest and expanding existing customer accounts. Conduct regular customer visits, presentations and business reviews. Reactivate dormant customers and develop strategies to increase purchase frequency. Promote genuine parts through customer education and marketing initiatives. Identify upselling and cross-selling opportunities across the product portfolio.
Dealer Network Development Develop, support and continuously appraise the regional dealer network. Monitor dealer and parts stockiest performance and recommend improvement initiatives. Ensure dealer/Parts stockiest branding and visibility comply with company standards. Coordinate regional Parts marketing campaigns and promotional activities. Provide product knowledge and sales support to dealer staff.
Customer Relationship Management Maintain strong relationships with fleet customers, dealers, Parts stockiest and independent workshops. Respond promptly to customer enquiries and resolve complaints through root cause analysis. Conduct post-sale follow-ups to improve customer satisfaction. Gather customer feedback and recommend service improvements. Maintain high customer retention through proactive engagement.
Sales Planning & Market Intelligence Prepare weekly, monthly and quarterly territory plans. Conduct competitor analysis covering pricing, product availability, promotions and market trends. Analyze customer purchasing patterns and identify growth opportunities. Recommend pricing, promotional and product strategies. Share market intelligence with management.
Operational Excellence, Reporting & Compliance Support demand forecasting, monitor lost sales and recommend inventory improvements. Submit timely sales reports, forecasts, territory analyses, and market intelligence. Monitor customer credit, support debt collection, and ensure compliance with company credit policies. Continuous training and comply with company policies, SOPs, and ethical standards. Participate in departmental initiatives and perform any other duties as assigned.
Person Specifications: Degree or Diploma in Business, Automotive Engineering or related discipline.
Experience: Minimum five (5) years' experience in Automotive Parts Sales. At least two (2) years in regional or field sales.
2. Pre-delivery Inspection Assistant
Job Type: Full Time Qualification: Diploma Experience: 1 year Location: Nairobi Job Field: Engineering / Technical
Job Purpose: The PDI Technician is responsible for conducting comprehensive, checklist-driven inspections on incoming new vehicle inventory. To ensure that vehicles are thoroughly inspected and if need be, diagnosed and repaired as per the set OEM standard and thereafter tested to ensure quality before release to customers.
Key Responsibilities: Support in performing structured visual and physical checks of the vehicle’s exterior, interior, underbody, and engine bay according to OEM requirements and Standard Operating Procedures. Inspect vehicles for cosmetic defects such as scratches, dents, paint imperfections, and missing accessories. Check the functionality of all electrical components, including infotainment systems, advanced driver assistance systems, horn and lighting. Inspect and ensure quality compliance on vehicles from body builders. Check vehicle fluids and ensure they are at the right levels. Install accessories such as floor mats, number plates, mud flaps, and other dealer-fitted equipment. Ensure batteries are charged and functioning properly. Assist in solving new vehicle electrical issues at the workshop. Accurately complete PDI sheets, note any transit damage or manufacturer defects, and coordinate with the escalate to the quality controller for appropriate corrective decisions. Support vehicle fueling at the internal fueling stations. Ensure vehicles are cleaned and detailed before delivery. Maintain a clean and organized work area. Any other as assigned by the immediate supervisor.
Job Requirements: Academic Qualifications: Diploma in Automotive Engineering or any other related field (preferred). Computer literate. Experience: Minimum of 1-year relevant working experience in the Automotive industry. Experience in vehicle diagnostics and electrical systems.
3. Parts Sales Advisor
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 3 years Location: Nairobi Job Field: Sales and Business Development
Purpose: Responsible for driving Parts sales through Retail and Workshop counters.
Key Responsibilities Will Include:
Retail/Workshop counter Parts sales Response to customer enquiries and quotations.
Sales & Customer Acquisition Develop and maintain a diversified customer base through retail counter interactions and other platforms (email, telephone,
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