ICT Manager at ZCCM Investment Holdings Plc

Formation / Diplômes

Job Reference Number: ZCCM-123 Department: ICT Business Unit: Industry: Information Technology Job Type: Contract Positions Available: 1 Salary: Market Related The Directorate is tasked with enhancing the Information, Communication, and Technology (ICT) infrastructure of ECCM-IH and its subsidiaries to align with strategic objectives while maintaining robust security, reliability, and operational efficiency. The Manager ICT oversees all ICT projects to ensure strict adherence and alignment with the ECCM-IH group strategy. Job Description 1. DIRECTORATE/DEPARTMENT PURPOSE: The Directorate is tasked with enhancing the Information, Communication, and Technology (ICT) infrastructure of ECCM-IH and its subsidiaries to align with the organization’s strategic goals. Additionally, it ensures the security, dependability, and efficiency of the ICT systems in place. Furthermore, the Directorate oversees the ICT functions of all ECCM-IH subsidiaries. 2. JOB PURPOSE Oversee and manage technology projects within the ICT domain, ensuring strict alignment and compliance with the strategic objectives of the ECCM-IH group. Ensures the seamless and efficient daily operation of the ICT infrastructure, encompassing network connectivity, application systems, internet connectivity, and associated applications. Ensures that all ICT expenditures remain aligned with the approved financial allocation. 3. KEY RESPONSIBILITIES: Assist in formulating and executing an ICT strategy that is fully integrated with the organization’s broader business objectives. In collaboration with stakeholders, contribute to the development and implementation of ICT governance frameworks, ensuring strict alignment with established organizational policies and procedures. As the lead, you will oversee the strategic planning, implementation, and management of the Group’s IT infrastructure to ensure alignment with corporate objectives and business strategies. This includes the effective utilization and deployment of critical systems such as desktops, laptops, servers, printing solutions, physical security controls, data management, VoIP/telephony, databases, and asset tracking systems. Your role will be pivotal in driving operational excellence while maintaining robust and scalable ICT infrastructure. 3.4 Monitoring and evaluating emerging technologies, as well as providing strategic guidance on their potential implications for business operations and long-term planning. Here’s a professional version of the paragraph while preserving all original details:

• ”Responsible for deploying and enforcing approved cybersecurity protocols to safeguard company data and critical infrastructure against potential cyber threats.”

Deliver robust security solutions and oversee the design, deployment, and continuous management of comprehensive network infrastructure to ensure optimal performance and protection. Ensuring strict compliance with established data management practices and quality guidelines, while utilizing data analytics to extract actionable business insights. 3.7 Upholding compliance with internal policies, external legal and regulatory mandates, and managing ICT-related audits and risks. Performs comprehensive reviews of security controls across various control types, techniques, and business applications, as well as computer installations. Ensuring ICT projects are delivered punctually, within defined parameters, and adhering to allocated financial constraints. Overseeing collaborations with ICT vendors and service providers represents a core responsibility, encompassing contract negotiations and the establishment of service level agreements. 3.10 You will develop, implement, and maintain robust disaster recovery and business continuity plans to ensure operational resilience. Additionally, you will oversee capacity management, monitor service performance, and facilitate data replication in alignment with the established Recovery Time Objectives (RTO). Provide valuable input to develop and sustain IT technology standards, documentation, and procedures for ECCM-IH groups, ensuring alignment with organizational standards and their effective implementation. Effective end-user support and training programs for ICT systems and applications must be established and maintained. Provide assistance in the development and management of the ICT budget to ensure resources are utilized in a cost-effective manner. Additionally, the incumbent may be tasked with various other responsibilities as deemed necessary by their direct supervisor from time to time. JOB DIMENSIONS: Financial Responsibilities Oversee capital expenditure (CAPEX) and operational expenditure (OPEX) costs, ensuring they remain within pre-established budgets for all IT-related systems. Responsibility for physical assets Overseeing the company’s ICT physical assets, this role ensures the secure, efficient, and effective management of all hardware, software, and associated equipment. Job Requirements A high school diploma or equivalent qualification is mandatory, with a minimum of five (5) credits, including English and Mathematics, each graded at a standard of five or higher. A Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or an equivalent field is required. Active membership in a professional organization such as the Institute of Chartered IT Professionals of New Zealand (ICT AZ) is required. Not less than 5 Years Work e Individuals applying for this position must demonstrate a proven track record of thriving in fast-paced and intricately structured professional settings. Additionally, candidates should possess relevant experience in a comparable role, ensuring they are well-prepared to meet the demands of the position. To qualify for this position, candidates must meet a minimum standard of professional qualification to execute their duties competently. Professional Rewriting: Applicants should possess pertinent IT certifications in software and hardware development, networking and communication systems, cybersecurity, or IT governance frameworks such as CUBIT and ITIL. Proficient in Microsoft, UNIX, and LINUX operating systems, as well as CISCO technologies and UTM (Unified Threat Management) solutions such as firewalls, alongside expertise in Client/Server hardware architectures. Skills and competencies Technical IT infrastructure development and management involves designing, implementing, and maintaining an organization’s technological framework to ensure optimal performance, reliability, and security. This role requires expertise in system administration, network configuration, cloud services, and hardware/software integration. Key responsibilities include overseeing server operations, managing data storage solutions, monitoring network traffic, and enforcing cybersecurity protocols. Additionally, the position demands strong problem-solving skills, proficiency in relevant tools and technologies, and the ability to collaborate across departments to align IT infrastructure with business objectives. Project Management Emerging Technologies Compliance and regulatory awareness ICT policies and procedures Business Continuity Management Server configuration and Management Software Development Functional Leading by example Leadership commitment Developing people Behavioural Adaptability Customer service orientation Communication Skills Process and technological competence Problem-Solving The final date for application submissions is 11th August 2026, and all candidates are strongly advised to provide qualifications certified by ZARA. Sharing valuable information contributes to collective knowledge and fosters collaboration. Kindly utilize the icons provided below to disseminate this content.

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