Job Description
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Company: BridgeHedge Limited Location: Nigeria State: Lagos Jobs Job type: Full-Time Job category: Sales/Marketing Jobs in Nigeria BridgeHedge Limited – Our client, a reputable Community Pharmacy, is recruiting to fill the position below: Job Title: Pharmacist Sales Assistant Location: Okota, Isolo – Lagos Employment Type: Full-time Work Structure: On-site / Available for Night shift Industry: Community Pharmacy Description We are looking to hire a smart, proactive, customer-focused, and sales-driven Pharmacologist to join its team. The ideal candidate must be passionate about healthcare service, confident in sales, organised with inventory management, and able to support patients professionally. This role requires someone who can combine excellent customer service with strong sales ability, pharmacy support, content writing, and proper follow-up with patients and customers. Sales experience is a strong prerequisite for this role. Key Responsibilities Sales & Customer Service: Attend to customers professionally and warmly. Promote and sell pharmacy products, wellness items, supplements, personal care products, and other approved healthcare products. Identify customer needs and recommend suitable products where appropriate. Support the pharmacy’s sales targets through active selling, upselling, cross-selling, and customer relationship management. Provide accurate product information to customers within approved limits. Ensure excellent customer experience from enquiry to purchase. Handle customer complaints or concerns politely and escalate when necessary. Maintain good relationships with walk-in customers, repeat customers, and corporate clients. Patient Support & Follow-Up: Support patients with basic guidance on product use, dosage reminders, refill reminders, and general wellness support under the supervision of the Pharmacist. Follow up with customers after purchases where necessary to encourage adherence, refill, and continued care. Maintain a patient/customer follow-up tracker. Support chronic care patients with reminders for routine refills and wellness checks. Ensure all patient-related information is handled with confidentiality and professionalism. Escalate health-related concerns to the Pharmacist immediately. Inventory & Stock Management: Assist in receiving, arranging, and monitoring stock. Track inventory levels and notify management when products are low. Support stock-taking, product counts, and reconciliation. Monitor expiry dates and ensure proper stock rotation using FIFO/FEFO methods. Ensure shelves are properly arranged, clean, labelled, and well stocked. Report damaged, expired, or slow-moving products promptly. Help maintain accurate sales, stock, and inventory records. Pharmacy Support: Assist the Pharmacist and pharmacy team in daily operations. Support prescription processing under the supervision of the Pharmacist. Package and label products appropriately as directed. Ensure the pharmacy environment is clean, organised, and professional. Follow all company policies, health standards, and pharmacy operating procedures. Maintain professionalism when dealing with customers, patients, vendors, and team members. Article & Health Content Writing: Write engaging, and accurate health articles, wellness tips, product education posts, and customer awareness content. Support the creation of health-related content for social media,
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