Account Manager – Sales

Expérience

“The world is yours with Meliá” At Media, embrace limitless career growth and endless development opportunities. Begin an enriching journey that allows you to contribute across multiple countries while becoming an integral part of our expansive global community. Discover some of the benefits we offer: By enrolling in My MeliáRewards, you gain access to an exclusive loyalty program that offers unparalleled advantages and benefits tailored to enhance your experience. Enjoy the advantages of MeliáBenefits, which include flexible compensation options and special discounts across an extensive selection of products and services—all designed to support an active and healthy way of life. Assists the Director of Sales and Assistant Director of Sales in developing budgets for designated segments, markets, and sectors, as well as in crafting the hotel’s Business Plans.

• Oversees and documents the progress toward objectives within the assigned accounts, areas, and segments, ensuring alignment with direct responsibilities while collaborating with Sales Managers to track performance in each segment.
• Executes the initiatives outlined in the sales action plan to surpass the quantitative and qualitative targets established for the assigned segment, geographic area, or sectors within their portfolio.

Facilitates the integration of the hotel into strategic action plans created by Sales Offices Account Managers or Sales Development teams, tailoring these plans to meet the hotel’s specific requirements.

• Compilation of reports mandated by the Department of State (DOS) and/or Assistant Secretary of Defense (ASOS) for the Business Review. Supports DOS/ASOS by developing and delivering weekly projections for the account portfolio and broader segment under their purview, in collaboration with Sales Managers. We foster and oversee local and domestic accounts not already managed by assigned Sales Office Account Managers, while actively promoting the hotel to these clients alongside global HI initiatives and resources, including Mediator Rewards and Travel Labs.
• Facilitates the execution of commercial agreements—including Dynamic, Fixed, and Negotiated contracts—with prospective clients, while also managing negotiations with newly integrated agency groups. This includes overseeing the drafting, execution, and uploading of all agreements to the designated internal platform. Based on the designated segments, the role involves drafting and finalizing BT RFPs, incoming agency contracts, MICE Agreements, and related documents, engaging in direct negotiations with the client. Additionally, the position entails preparing the Business Case to secure new accounts. To attain the specified New Business Targets, aligned with segment-specific account production metrics, by executing strategic initiatives and maintaining a proactive approach to business development. Manages a portfolio of small to medium-sized client accounts, ensuring ongoing client satisfaction and retention through proactive engagement and strategic support. As the designated escalation point, you will address and resolve any account-related incidents, ensuring prompt and effective solutions. To ensure comprehensive understanding of GDS’s production channels, enabling accurate guidance and support to our clients.
• Leverages detailed knowledge of local competitors—including their offerings, pricing strategies, market positioning, and key differentiators—to refine and strengthen sales approaches. Coordinates all inquiries for group or meeting bookings submitted by the Group Sales and Hotels’ Conference teams, extending direct assistance to clients to facilitate the successful completion of agreements. Coordinates with the Group Desk and utilizes the Cross-selling program to manage any meeting or group requests initiated by their accounts or commercial visits that could impact other HI hotels across various commercial areas or regions. Attends events and sales initiatives, whether organized by third parties or HI, to actively promote the hotels within the designated area. At Meliá we are all VIP Media Hotels International is dedicated to fostering an inclusive and diverse workplace where every individual is valued and empowered to contribute their unique perspectives. We prioritize delivering exceptional guest experiences through a workforce that reflects a wide range of backgrounds, cultures, and talents. Our team members are encouraged to grow both personally and professionally, supported by a culture of collaboration, innovation, and mutual respect. To join our global hospitality family, candidates must demonstrate a passion for service excellence, adaptability in dynamic environments, and a commitment to upholding our brand’s reputation for quality and integrity. equal opportunities between women and men In our organization, we uphold workplace standards guided by management’s dedication and the principles outlined in our Human Resources policies. Additionally, we emphasize fostering a corporate culture that champions genuine equality across all levels of staff, while promoting collective and unified action through ongoing awareness initiatives. We promote our commitment to equality and diversity We are committed to upholding fairness and equity in all aspects of employment, strictly prohibiting any form of discrimination based on disability, race, religion, gender, sexual orientation, or age. We foster an inclusive workplace where diversity is valued, and every individual is given equal opportunity to thrive and contribute to our shared success. Diversity and inclusion play pivotal roles in driving our global company’s success. . Additionally, we foster the sustainable advancement of our industry by investing in innovative solutions that ensure long-term viability and environmental responsibility. a socially responsible team In this regard, our guiding principle is “ Towards fostering a sustainable future, grounded in responsible actions taken today. With the invaluable contributions of all our collaborators, we facilitate these achievements. Join us in fostering a culture of collaboration by utilizing the social sharing icons provided below to distribute this opportunity with your professional network. Please ensure your CV and application are submitted through the company’s designated online portal, accessible via the provided link. Closing Date : 25th July , 2026. Don’t miss out on the most recent job opportunities in Tanzania—subscribe now to stay updated. Click here to begin.

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