IN

Customer Service Agent (CSR) Anglophone - Abidjan

Instahr
📍 Abidjan 🇨🇮Freelance🗓️ 2 months ago

Job Description

Abidjan
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Poste : Customer Service Agent (CSR) Anglophone - Abidjan

Entreprise : Instahr

Responsabilités :

Nous recherchons un Customer Service Agent (CSR) Anglophone. Les responsabilités principales incluent : recevoir et traiter les demandes des clients (par téléphone et par email) ; optimiser la communication et les relations avec les différentes parties prenantes ; signaler, suivre, documenter et prendre les mesures nécessaires pour résoudre tous les problèmes en cours jusqu'à leur résolution ; informer les clients sur les produits et services offerts ; effectuer la saisie de données ; effectuer toute autre tâche assignée par le superviseur immédiat ou liée au poste.

Conditions : Temps plein, contrat freelance, mission à durée indéterminée.

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Expert Application Advice

When applying to Instahr, highlight how your sales experience meets their les compétences demandées dans l'annonce directly. Tailor your CV with one concrete example—like exceeding targets or managing key accounts—to show you’re ready from day one. This small effort proves your commitment.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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