SACCO Manager
Entreprise : TATTU Management Consultancy
Secteur : Management & Business Development
Localisation : Uganda
Type de contrat : Full Time
Salaire : USh 2,000,000 - 2,500,000
Expérience : Senior level, 5 ans
Langue : English
Horaires : Full Time - 8 to 5
Qualification minimale : Master
Résumé du poste : To provide strategic leadership and oversee the effective management of Nsambya Hospital SACCO in order to achieve its mission and long-term financial sustainability.
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1. Strategic Leadership and Business Growth
Lead the implementation of the SACCO's Strategic and annual business plans, ensuring that all activities remain aligned with the goals and targets approved by the Board of Directors. Drive growth in membership, savings, shares, revenue and profitability as per the set targets. Identify and develop new income-generating opportunities that diversify and strengthen the SACCO's revenue. Develop and execute strategies for recruiting direct members and associate members, expanding the SACCO's reach. Promote utilization of existing SACCO products and services among members. Develop innovative financial products and services that respond directly to members' evolving needs and changing financial circumstances. Build and maintain strategic partnerships with institutions and organizations that create tangible value for the SACCO and its members. Promote the SACCO's brand and increase its visibility and reputation.
2. Financial Management
Lead the preparation, approval and implementation of annual budgets, ensuring resources are allocated in line with strategic priorities. Continuously monitor the SACCO's financial performance and advise on corrective action based on actual performance. Improve liquidity through effective financial planning, cash flow management and comprehensive investment strategies. Ensure the prudent utilization and safeguarding of SACCO resources while protecting members' savings and institutional assets at all times. Drive consistent growth in member savings and share capital through targeted efforts and member engagement. Monitor operating expenses closely and identify opportunities to improve overall operational efficiency. Provide the Board with accurate, timely reports and financial performance analysis to support decision-making. Ensure timely and accurate statutory and regulatory financial reporting in compliance with all applicable requirements.
3. Credit Portfolio and Risk Management
Maintain a healthy loan portfolio through effective credit management practices across all lending activities. Monitor and maintain Portfolio at Risk (PAR) as per the set target and implement proactive strategies to minimize loan delinquency and default. Strengthen loan recovery mechanisms to ensure timely collection and protect the SACCO's financial position. Ensure strict compliance with approved lending policies and procedures throughout the credit appraisal and disbursement process. Regularly monitor portfolio quality and recommend timely corrective actions where emerging risks are identified. Strengthen enterprise-wide risk management systems to anticipate, assess and mitigate risks across the organization. Promote complete internal controls and fraud prevention measures to safeguard the SACCO's assets and reputation.
4. Governance and Board Support
Work closely with the Board of Directors and its Committees to translate governance decisions into effective operational action. Coordinate the timely implementation of Board resolutions and provide regular updates on progress. Provide the Board with timely reports and strategic advice to guide its decision-making. Support ongoing policy review and broader institutional development initiatives that strengthen the SACCO. Maintain high standards of corporate governance, accountability and transparency in all dealings with members and stakeholders. Coordinate the Annual General Meeting and other key governance activities, ensuring they are well organized and compliant with regulatory requirements.
5. Membership Growth and Member Experience
Develop and implement strategies that steadily increase the number of active and engaged members of the SACCO. Continuously improve member satisfaction and service quality across the member journey. Drive financial literacy programmes that build members' knowledge and confidence in managing their finances. Promote member education on savings, investment options and responsible borrowing practices. Strengthen member engagement and retention through consistent interaction and communication. Handle complex member concerns and complaints professionally and in a manner that preserves trust and goodwill. Promote a member-centred service culture across the organization, ensuring every staff member prioritizes member needs.
6. Digital Transformation
Lead the implementation of digital financial services and self-service digital platforms that expand access and convenience for members. Identify opportunities for automating manual SACCO processes and systems to improve efficiency. Support the adoption of data-driven decision-making across all levels of the organization. Drive continuous improvement in the digital member experience while keeping pace with evolving member expectations.
7. People Leadership
Provide effective leadership to all SACCO staff while setting clear expectations and direction. Build and sustain a high-performance culture that motivates staff to consistently deliver. Coach, mentor and develop employees, helping them grow their skills. Implement robust performance management systems that assess and reward staff contributions. Promote teamwork, accountability and collaboration across all functions of the SACCO. Identify staff capacity building needs and ensure appropriate training and development opportunities are provided. Drive employee engagement and cultivate an inclusive organizational culture.
8. Stakeholder and Partnership Management
Build and maintain productive relationships with regulators, financial institutions, partners and service providers that support the SACCO's objectives. Represent the SACCO professionally and effectively in external engagements, meetings and forums. Develop partnerships that create new opportunities for business growth and member value.
9. Compliance and Operational Excellence
Ensure ongoing compliance with all applicable laws, regulations and internal SACCO policies. Coordinate internal and external audits, ensuring they are conducted in a timely and cooperative manner. Ensure prompt and thorough implementation of audit recommendations to close identified gaps. Continuously monitor operational risks and put in place measures to address them before they escalate. Ensure business continuity by maintaining robust plans and systems that protect the SACCO against disruption. Promote a culture of continuous improvement across all SACCO operations.
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