Operations Manager

Operations Manager Home Fairy Technologies Limited Management & Business Development

• 1 week ago Easy apply Full Time Hospitality & Hotel NGN 150,000 - 250,000

Expérience

Home Fairy Tech is looking for an experienced operations manager to oversee property onboarding, coordinate property inspections, manage our Zoho CRM, and ensure every booking runs smoothly from confirmation to checkout. The ideal candidate is highly organized, detail oriented, and thrives in a fast-paced hospitality environment. Min Qualification: Degree Experience Level: Mid level Experience Length:

• 3 years Language Requirement: English Working Hours: Full Time - 8 to 5

Localisation

Lagos, Nigeria

Profil recherché

Job descriptions & requirements Responsibilities: Manage the onboarding of hotels, shortlets, event spaces, and property owners onto the platform. Coordinate and conduct property inspections to ensure listings meet Home Fairy Tech’s quality standards.

Formation / Diplômes

Verify property information, amenities, pricing, and documentation before approval. Oversee every booking from reservation to guest checkout, ensuring all parties have a seamless experience. Coordinate with property owners, accommodation agents, and internal teams to quickly resolve operational issues. Maintain and manage Zoho CRM, ensuring all leads, partners, bookings, and follow-ups are properly recorded and updated. Monitor booking performance and ensure operational KPIs are met. Develop and improve operational workflows and standard operating procedures (SOPs). Generate weekly operational reports for management. Work closely with the CEO to improve efficiency and scale operations. Requirements: Bachelor’s degree in business administration, hospitality management, operations management, or a related field. Minimum of 3 years’ experience in operations, hospitality, property management, or a similar role. Hands-on experience using Zoho CRM is required.

Compétences requises

Excellent organizational and time-management skills. Strong communication and relationship management skills. Ability to coordinate multiple bookings and operational activities simultaneously. Strong attention to detail. Proficient in Microsoft Office and Google Workspace. Ability to work independently and solve problems quickly. Experience in hospitality, hotels, shortlets, or property management is an added advantage. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job