General Manager
Job Type: Full Time
Qualification: BA/BSc/HND, MBA/MSc/MA
Experience: 10 years
Location: Vipingo
Job Field: Food, Beverage and Hospitality
Education, Skills and Experience:
Bachelor's Degree in Hospitality Management, Hotel Management, or related field. Master's Degree in Hospitality Management, Hotel Management, or related field will be an added advantage. Minimum Ten (10) years' progressive hotel management experience, with at least 5 years at senior management level in a four-star or five-star hotel. Strong leadership, financial management, strategic planning and guest service skills. Experience in hotel pre- and post-opening operations.
Responsibilities:
Provide overall strategic leadership and direction for the hotel. Develop and implement business plans, budgets, and operational strategies. Ensure achievement of revenue, profitability, and occupancy targets. Oversee all hotel departments to ensure efficient operations and service delivery. Monitor guest satisfaction and implement service improvement initiatives. Ensure compliance with company policies, legal requirements, and hospitality standards. Lead, mentor, and evaluate departmental heads and staff. Develop and maintain relationships with key stakeholders, clients, and partners. Review operational and financial performance reports and take corrective action where necessary. Ensure effective risk management, safety, and security practices within the hotel. Approve major procurement and capital expenditure decisions. Drive business growth through innovation and market expansion initiatives.
Finance Manager
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 7 years
Location: Nairobi
Job Field: Finance / Accounting / Audit
Job Purpose:
To provide strategic leadership and oversight of the company's financial management by planning, directing, and controlling all financial operations, ensuring effective financial stewardship, statutory compliance, robust internal controls, and the long-term financial sustainability and profitability of Beachfront Vipingo.
Duties:
Develop, implement, and monitor the company's annual budgets, forecasts, and financial plans to support strategic and operational objectives. Prepare accurate and timely financial statements, management accounts, and other financial reports for Management and the Board of Directors. Manage the company's cash flow, working capital, banking relationships, and liquidity to ensure financial stability and operational efficiency. Oversee payroll processing and ensure the accurate and timely payment of salaries, statutory deductions, and employee benefits. Monitor and control operational costs by implementing effective budgeting, expenditure controls, and cost optimization initiatives. Oversee procurement-related financial processes to ensure compliance with approved budgets, company policies, and value-for-money principles. Manage the company's assets by maintaining accurate asset registers, overseeing asset valuation, and safeguarding organizational resources. Establish, implement, and monitor effective internal financial controls, accounting systems, and risk management measures to safeguard company assets. Ensure compliance with all statutory financial obligations, including taxation, financial reporting standards, and other regulatory requirements. Coordinate internal and external audits by facilitating audit processes, addressing audit findings, and implementing corrective actions where necessary. Perform any other duties as may be assigned by the General Manager from time to time.
Key Performance Indicators:
Budget Variance maintained within approved limits. Positive cash flow and effective working capital management. Cost control achieved within approved expenditure thresholds. Compliance with internal and external audit requirements with minimal or no audit findings. Timely collection of receivables and maintenance of acceptable Accounts Receivable Days. Accuracy and integrity of inventory records and asset registers.
Education, Skills and Experience:
Must have: Bachelor's Degree in Finance, Accounting, Commerce, Business Administration (Finance/Accounting Option), or a related field from a recognized institution. Certified Public Accountant of Kenya (CPA(K). ACCA or relevant professional qualification. Minimum of Seven (7) years' relevant experience in financial management in the hospitality industry. Strong financial management, budgeting, financial reporting, taxation, cash flow management, analytical, leadership, communication, problem-solving, and decision-making skills, with proficiency in accounting software, ERP systems, and Microsoft Office applications, particularly Microsoft Excel. Membership in a relevant professional body.
Human Resource Manager
Job Type: Full Time
Qualification: BA/BSc/HND, Professional Certificate
Experience: 7 years
Location: Nairobi
Job Field: Human Resources / HR
Job Purpose:
To provide strategic and operational leadership in Human Resource Management by planning, developing, implementing, and monitoring human resource policies, systems, and practices that attract, develop, motivate, and retain a highly competent workforce while ensuring compliance with Kenyan labour laws and hospitality industry standards.
Duties:
Coordinate the recruitment, selection, onboarding, and retention of competent employees in line with the company's workforce requirements. Develop, implement, and monitor the performance management system to enhance employee productivity and organizational performance. Promote employee welfare, engagement, and well-being by fostering a positive work environment and addressing employee relations matters. Identify training and development needs and coordinate staff learning, capacity-building, and succession planning initiatives. Manage disciplinary and grievance processes in accordance with company policies, labour laws, and the principles of natural justice. Administer employee leave, attendance, and other HR records while ensuring compliance with company policies and statutory requirements. Coordinate payroll administration by ensuring the timely and accurate submission of payroll inputs, statutory deductions, and employee benefits. Develop, review, implement, and enforce human resource policies, procedures, and best practices to support organizational objectives. Coordinate staff performance appraisals and provide guidance on performance improvement and career development initiatives. Ensure compliance with Kenyan labour laws, occupational health and safety regulations, statutory obligations, and other relevant employment legislation. Perform any other duties as may be assigned by the General Manager from time to time.
Key Performance Indicators:
Staff turnover maintained within approved targets. Annual staff training hours achieved in accordance with the training plan. High employee satisfaction and engagement levels. Recruitment completed within the approved time-to-hire targets. Full compliance with labour laws, statutory requirements, and company HR policies.
Qualifications:
Bachelor's Degree in Human Resource Management, Business Administration, Commerce, or a related field from a recognized institution. Membership of the Institute of Human Resource Management (IHRM) in good standing. CHRP (K) certification is a must. Minimum of Seven (7) years' relevant experience in Human Resource Management in the hospitality industry. Strong knowledge of Kenyan labour laws, recruitment, employee relations, performance management, training and development, HR policy implementation, payroll coordination, leadership, communication, conflict resolution, and proficiency in HRIS and Microsoft Office applications.
Sales & Marketing Manager
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 7 years
Location: Nairobi
Job Field: Sales and Business Development
Job Purpose:
To provide strategic leadership in the development and execution of the company's sales, marketing, branding, and business development strategies to drive revenue growth, increase market share, strengthen the Beachfront Vipingo brand, and maximize occupancy, conferences, events, food and beverage sales, and other revenue-generating streams.
Key Duties and Responsibilities:
Develop, implement, and monitor sales, marketing, and business development strategies to achieve the company's revenue and market growth objectives. Develop and manage corporate sales initiatives by identifying, negotiating, and maintaining strategic relationships with corporate clients, travel agents, tour operators, and other business partners. Drive conference, meetings, incentives, conventions, and exhibitions (MICE) sales to maximize conference and events revenue. Develop and promote wedding, social events, and special events packages to increase bookings and enhance revenue generation. Develop and oversee digital marketing campaigns across online platforms to increase brand visibility, customer engagement, and direct bookings. Manage the company's social media platforms by creating engaging content, monitoring performance, and strengthening the organization's online presence. Develop and maintain the Beachfront Vipingo brand identity through effective marketing communications, advertising, public relations, and promotional activities. Conduct market research, competitor analysis, and customer trend assessments to identify new business opportunities and support strategic decision-making. Develop and maintain strong customer relationships through effective customer relationship management (CRM) initiatives to enhance customer loyalty and repeat business. Prepare sales forecasts, revenue projections, and periodic performance reports to support strategic planning and decision-making. Perform any other duties as may be assigned by the General Manager from time to time.
Key Performance Indicators (KPIs):
Achievement of room revenue targets. Growth in conference, events, and banquet revenue. Growth in food and beverage revenue generated through marketing initiatives. Number of new corporate accounts acquired and retained. Growth in website traffic, direct bookings, and online enquiries. Growth in social media engagement, brand awareness, and digital campaign performance.
Education, Skills and Experience:
Must have: Bachelor's Degree in Marketing, Hospitality Management, Tourism Management, Business Administration, or a related field from a recognized institution. Minimum of Seven (7) years' relevant experience in sales and marketing in the hospitality industry. Strong skills in sales management, business development, digital marketing, brand management, customer relationship management, market research, negotiation, communication, leadership, data analysis, and proficiency in CRM systems and Microsoft Office applications.
Executive Chef
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma
Experience: 7 years
Location: Nairobi
Job Field: Catering / Confectionery
Job Purpose:
To provide strategic leadership and management of all kitchen operations by planning, organizing, and overseeing food production to ensure exceptional food quality, innovation, hygiene, cost control, and operational efficiency while delivering outstanding dining experiences and maximizing departmental profitability.
Duties:
Develop and review menus that meet customer preferences, promote innovation, and support the company's revenue and profitability objectives. Prepare, monitor, and control food costing to ensure efficient utilization of resources and achievement of approved cost targets. Implement and maintain HACCP principles, food safety standards, and hygiene procedures in compliance with statutory and company requirements. Supervise and coordinate all kitchen operations to ensure efficient food preparation, production, and timely service delivery. Coordinate with suppliers to ensure the timely procurement of quality food products and kitchen supplies while maintaining established standards. Ensure consistent food quality, presentation, portion control, and compliance with established culinary standards. Plan staff schedules and allocate duties to ensure adequate staffing levels and efficient kitchen operations. Monitor and control inventory levels, stock rotation, and storage practices to minimize losses and maintain optimal stock levels. Implement waste reduction initiatives through effective inventory management, portion control, and efficient kitchen operations. Coordinate the training, coaching, and development of kitchen staff to enhance skills, productivity, and succession planning. Perform menu engineering and recipe standardization to optimize profitability, customer satisfaction, and operational efficiency. Perform any other duties as may be assigned by the General Manager from time to time.
Key Performance Indicators (KPIs):
Food cost maintained within approved targets. Compliance with kitchen hygiene and food safety standards. Guest satisfaction ratings on food quality and presentation. Reduction in food wastage and kitchen losses. Timely preparation and service of meals in accordance with established service standards. Profitability of menu items through effective menu engineering and cost management.
Education, Skills and Experience:
Must have: Bachelor's Degree in Culinary Arts, Hospitality Management, Food Production, Hotel Management, or a related field from a recognized institution. A Diploma in Culinary Arts or Food Production with extensive relevant experience may be considered. Minimum of Seven (7) years' relevant experience in food production in a hotel or hospitality environment. Strong culinary, menu planning, food costing, kitchen management, food safety, leadership, inventory management, staff development, communication, problem-solving, and organizational skills, with proficiency in kitchen management systems and Microsoft Office applications.
Food & Beverage Manager
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma
Experience: 7 years
Location: Nairobi
Job Field: Food, Beverage and Hospitality
Job Purpose:
To provide strategic leadership and management of all food and beverage operations by ensuring exceptional service delivery, operational efficiency, revenue growth, quality standards, and customer satisfaction while maximizing departmental profitability.
Key Duties and Responsibilities:
Plan, coordinate, and oversee all restaurant operations to ensure efficient service delivery and an exceptional guest dining experience. Manage bar operations by ensuring effective beverage management, inventory control, and service standards. (Note: The source text was truncated; further details were not provided.)
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