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Jubilee Insurance, East Africa's premier composite insurer, is recruiting for two key positions. Founded in August 1937 in Mombasa, the company covers life insurance, pensions, general insurance, and medical insurance.
Position 1: Digital Sales Strategists – DSS
Contract Type: Full-time
Qualification: Bachelor's degree (Bac+3) or Diploma
Location: Not specified
Sector: Insurance, Sales and Business Development
Job Objective: The holder will be responsible for converting online prospects into sales by calling customer leads collected through alternative channels, convincing them to purchase retail life insurance solutions, achieving set revenue budgets, and promoting Jubilee's life insurance and pension products and services. Additionally, they will be responsible for growing the digital sales portfolio, ensuring a seamless customer experience, and collaborating with stakeholders to achieve strategic objectives.
Key Responsibilities:
Convert online prospects into digital sales by calling customer leads collected through digital channels and convincing them to purchase retail life insurance and pension solutions.
Make outbound calls to potential customers to present and promote Jubilee's life insurance and pension products and services.
Actively generate and manage online leads to achieve sales targets.
Prepare a monthly pipeline leading to closure and achieve the revenue budget set by monthly KPIs.
Drive portfolio growth through digital sales of retail life insurance and pension products.
Prepare and present proposals to new and existing clients via webinars.
Effectively follow up on deal closure and the end-to-end process for setting up new business.
Participate in product campaigns and presentations and respond to market-related customer inquiries.
Adhere to compliance standards, operational procedures, and practice management.
Consistently achieve set budgets for digital retail life insurance and pension products.
Corporate governance: comply with regulatory requirements and internal policies, ensuring compliance in all aspects.
Implement and maintain robust data protection and privacy practices, safeguarding customer information.
Participate in audits and internal control assessments, promptly addressing any identified gaps or issues.
Compliance: stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards.
Adherence to Kenyan laws and regulations, insurance industry policies and regulations, and all internal company policies and procedures.
Required Skills:
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Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Read more about this company Contents Open Jobs Digital Sales Strategists – DSS Customer Personalization & Engagement Specialist Method of Application Digital Sales Strategists – DSS Job Type Full Time Qualification BA/BSc/HND , Diploma
Job Field Insurance , Sales and Business Development Role Purpose The job holder will be responsible for converting online leads into sales by calling the customer leads collected through alternative channels and convincing them to purchase retail life solutions, meeting set revenue budgets, and promoting Jubilee retail life and pension products or services. Additionally, the role holder will be responsible for growth of the digital sales portfolio, ensuring seamless customer experiences, and collaborating with stakeholders to achieve strategic objectives. Main Responsibilities Converting online leads into digital sales by calling the customer leads collected through digital channels and convincing them to purchase retail life solutions and pensions. Conduct outbound calls to potential customers to introduce and promote Jubilee retail life and pension products or services. Active online lead generation and management to achieve sales. Prepare a monthly pipeline that will lead to closure and meeting monthly KPI set revenue budget. Drive portfolio growth through digital sales of retail life and pension products. Preparing and presenting proposals to new and existing clients using webinars. Effective follow up on lead closure of business and end to end process flow for new business set up.
Participate in Product campaigns and presentations and tackling market related client queries. Adhering to compliance, operational procedures, and practice management standards Consistently achieving set budgets for digital retail life and pension products. Corporate Governance
Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
Implement and uphold robust data protection and privacy practices, safeguarding customer information and confidentiality. Participate in audits and internal control assessments, addressing any identified gaps or issues promptly. Compliance: Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards. Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
Financial Acumen: Sound understanding of Insurance concepts, retail life and pension products to deliver knowledgeable advice and recommendations to clients. Digital Sales and Business Development: Strong ability to close online leads for business growth, promote retail life and pension products. Strong understanding of online sales, lead generation and sales cycle Strategic thinking and business acumen for identifying growth opportunities. Strong relationship-building and negotiation abilities and stake holder management Analytical mindset for data-driven decision-making Customer-centric approach, focusing on enhancing customer experiences in retail life and pension products. Academic & Professional Qualifications Bachelor's degree or Diploma in insurance / Actuarial, Finance, Business, Marketing, or any otherrelated course Proven track record of successfully closing online sales leads and portfolio Strong ability to build and maintain strong relationships with clients and with partners. Experience in Tele sales, ecommerce sales, call centre support or digital sales will be an added advantage. Demonstrated ability to think strategically and develop actionable plans to achieve business Valid IRA licence go to method of application » Customer Personalization & Engagement Specialist Job Type Full Time Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Customer Care, Success and Service Job Ref. No: JLIL 419 Role Purpose The role holder will be responsible for designing, governing, and executing enterprise-wide personalized customer engagement strategies across all products and customer segments. The role ensures consistent, relevant and datadriven communication across all customer touchpoints, including digital platforms, service channels and campaigns. This position plays a critical role in driving customer growth, retention, experience and revenue outcomes by leveraging advanced customer insights, segmentation and behavioural engagement techniques. The role is expected to deliver measurable commercial value and ROI and align customer communications with global financial services best practices. Academic Background & Relevant Qualifications Bachelor’s degree in Marketing, Communications, Business, Data Analytics, Finance, or related field. Certification in Digital Marketing, Customer Experience (CX), CRM, or Data Analytics is an added advantage. 3–5 years’ experience in customer engagement, CRM, digital marketing, or customer analytics. Experience in financial services or a data-driven customer environment preferred. Proven track record in driving customer growth, engagement, or revenue through campaigns. Method of Application Use the emails(s) below to apply Digital Sales Strategists – DSS - Apply Here Customer Personalization & Engagement Specialist - Apply Here Build your CV for free. Download in different templates. Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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