Vacancies

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all. Gulf African Bank is the first a... Read more about this company Contents Open Jobs Sales Manager - Mombasa Relationship Manager, SME - Nairobi Relationship Manager, SME - Nakuru Method of Application Sales Manager - Mombasa Job Type Full Time Qualification BA/BSc/HND

Expérience

Localisation

Job Field Sales and Business Development Key Responsibilities: Develop a comprehensive direct sales strategy to maximize sales opportunities. Define the approach for the overall acquisition of new to bank customers, drive deposit mobilization, customer digitalization & account retention. Map the market and customers according to their needs, coordinate campaigns and execute territory sales plans Develop, plan and coordinate sales activations and promotions and incentives to meet business goals and objectives. Monitor & identify emerging markets trends and leverage them for sales opportunities Ensure optimal sales team staffing and pipeline management Oversee and direct performance of the sales team by monitoring DSR performance, setting SMART KPIS, counsel and advise to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Prepare, analyze and maintain records of individual and group sales and performance activities relative to business goals and objectives. Motivate team to achieve sales and compliance results by educating sales professionals in sales planning tactics to support their customer’s business success Address DSR issues/performance issues in accordance with Bank policy. Prevent fraudulent/risky accounts entry into the system Provide timely feedback for improvements in product features and processes Provide input on sales incentive structure to drive the right performance culture within the Bank overall culture Develop direct sales operating manual

Responsabilités

Other duties and responsibilities as assigned.

Profil recherché

Qualifications and Experience: Bachelor’s degree in any field At lease 2-3 years’ experience in managing clients

Compétences requises

Excellent interpersonal skills Excellent communication and presentation skills Managerial Competencies required for this role Team Management – Ability to make the team more successful by demonstrating total commitment to team goals and values Performance management- Ability to set appropriate targets and work towards achieving these targets to meet the overall strategy of the Bank. Decision making- Ability to make decisions by assessing the importance, urgency and risk associated with each situation and taking actions which are timely and in the best interest of the Bank go to method of application » Relationship Manager, SME - Nairobi Job Type Full Time Qualification BA/BSc/HND Experience 2 - 3 years Location Nairobi Job Field Sales and Business Development Key Responsibilities: Acquisition: Business Development To ensure growth of Branch SME portfolio (NFI, deposits and assets) through the acquisition of new to Bank customers through the Business sales officers and lead generation Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity. To ensure acquisition of customers to digital channels To effectively manage and expand the relationships with existing SME banking clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity Portfolio Profitability (Cross-Sell & Retention) Grow SME customer portfolio size (Product per customer, Non-funded income, deposits and assets) by deepening existing customer relationships Ensure a clear retention plan for overall portfolio deposits and loans for the segment, to execute this plan in conjunction with the Branch Managers. Monitor account planning for all clients that will assist in advising on potential financial solutions based on identified needs Ensure customers are notified of maturing fixed deposits for appropriate action and encourage retention Assist in Resolving client queries in a timely and appropriate manner Assist in collaborating with product specialists, to deliver effective customer solutions. Ensure Fulfillment of minimum customer relationship touch points – e.g., 1 visit every quarter and 1 call and email a month depending on customer segment Assist in growth of given portfolio through the use of desired channels such as the SME Business Hubs/ digital platforms i.e. B2 B Prepares and submits all reports may prepare management reports summarizing individual and team loan activity Ensure all customers are on-boarded on a digital platform i.e. Gab Pesa, Internet banking Ensure Product Per Customer of 5 across the portfolio Understand nature of businesses, their life-cycles and the various product offerings that can be given to the customer. Evaluate credit proposals and ensure the credit applications process on a timely basis within the Bank’s set turnaround times.

Formation / Diplômes

Customer Service and customer information Obtaining account opening documentation from new customers Opening of accounts for customers in the system and ensuring minimum required information is captured and customer given a CIF number. Following up with customers in the portfolio for missing information Maintaining/ Updating customer data on parameters such as Business turnover/ directors details etc. Ensure all customer engagements are recorded accordingly Compliance Ensure compliance with both internal and external regulatory requirements (KYC, AML and other bank processes. Continuously follow business operational and credit policies ensuring their compliance. Qualifications and Experience: Bachelor’s degree in any field At lease 2-3 years experience in managing clients Excellent interpersonal skill Excellent communication and presentation skills Job specific competencies: Key Relationships: Internal Central office – Centers of excellence Branches go to method of application » Relationship Manager, SME - Nakuru Job Type Full Time Qualification BA/BSc/HND Experience 2 - 3 years Location Nakuru Job Field Sales and Business Development Key Responsibilities: Acquisition: Business Development To ensure growth of Branch SME portfolio (NFI, deposits and assets) through the acquisition of new to Bank customers through the Business sales officers and lead generation Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity. To ensure acquisition of customers to digital channels To effectively manage and expand the relationships with existing SME banking clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity Portfolio Profitability (Cross-Sell & Retention) Grow SME customer portfolio size (Product per customer, Non-funded income, deposits and assets) by deepening existing customer relationships Ensure a clear retention plan for overall portfolio deposits and loans for the segment, to execute this plan in conjunction with the Branch Managers. Monitor account planning for all clients that will assist in advising on potential financial solutions based on identified needs Ensure customers are notified of maturing fixed deposits for appropriate action and encourage retention Assist in Resolving client queries in a timely and appropriate manner Assist in collaborating with product specialists, to deliver effective customer solutions. Ensure Fulfillment of minimum customer relationship touch points – e.g., 1 visit every quarter and 1 call and email a month depending on customer segment Assist in growth of given portfolio through the use of desired channels such as the SME Business Hubs/ digital platforms i.e. B2 B Prepares and submits all reports may prepare management reports summarizing individual and team loan activity Ensure all customers are on-boarded on a digital platform i.e. Gab Pesa, Internet banking Ensure Product Per Customer of 5 across the portfolio Understand nature of businesses, their life-cycles and the various product offerings that can be given to the customer. Evaluate credit proposals and ensure the credit applications process on a timely basis within the Bank’s set turnaround times. Customer Service and customer information Obtaining account opening documentation from new customers Opening of accounts for customers in the system and ensuring minimum required information is captured and customer given a CIF number. Following up with customers in the portfolio for missing information Maintaining/ Updating customer data on parameters such as Business turnover/ directors details etc. Ensure all customer engagements are recorded accordingly Compliance Ensure compliance with both internal and external regulatory requirements (KYC, AML and other bank processes. Continuously follow business operational and credit policies ensuring their compliance. Qualifications and Experience: Bachelor’s degree in any field At lease 2-3 years experience in managing clients Excellent interpersonal skill Excellent communication and presentation skills Job specific competencies: Key Relationships: Internal Central office – Centers of excellence Branches Method of Application Use the link(s) below to apply on company website. Sales Manager - Mombasa Relationship Manager, SME - Nairobi Relationship Manager, SME - Nakuru Build your CV for free. Download in different templates. Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).