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Reservation Agent HILTON What will I be doing? As the Reservations Agent, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Make sure all commissions are correct and followed-up on promptly. Make sure all reject business is filed with the reasons. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Comply with set rooms supply and price control. Maintain and update guests’ information and sales data by reservation procedures. Maintain high level guest service... Congo RDC : Boende Bukavu Bunia Buta Gbadolite Gemena Goma Inongo Isiro Kabinda Kalemie Kamina Kananga Kenge Kikwit Kindu Kinshasa Kisangani Kolwezi Lisala Lodja Lubumbashi Luebo Matadi Mbandaka Mbuji-Mayi 2023-06-10
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Agents de Service Expédition AFRICAWORK 📋 Missions principales Nous recherchons des profils / CVs d Agents de Service Expédition que nous transmettrons à nos clients dans le cadre de leurs futures campagnes de recrutement. Missions: Il s occupe de la préparation des marchandises en fonction des commandes, les organise