Learning & Development Officer

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Learning & Development Officer

JOB SUMMARY

2 years Job Expires Apr 15, 2026 Contact

...

 

Job Description

JOB GRADE: B1

REPORTS TO (FUNCTIONAL) Unit Head, Learning & Development

REPORTS TO (BUSINESS)Head Human Resource

DIRECT REPORTS: None

INDIRECT REPORTS: None

ROLE SUMMARY

To provide HR Support in the field of Learning & Development by working closely with the Training Team, Staff and External Resource Providers to deliver the scheduled Training Programs for the Company.

KEY RESPONSIBILITIES

Coordinate the development, delivery, and evaluation of staff learning and development programs and the implementation of an annual corporate training

Administrate Enterprise Life Online Learning Platforms and drive utilization and implementation of learning actions.

Assist in developing and facilitating relevant “in-house” training sessions/programs.

Develop and coordinate the corporate induction programs and traineeship programs.

Assist in developing training Frameworks, and policies. and procedures.

Research on relevant areas and advise function heads on insights and recommendation

Support the development of training needs assessments, training surveys, feedbacks, and training monitoring systems and particularly post-training impact assessment reports

Work directly with internal and external stakeholders and departments in planning and delivering training programs.

Research Work and Training Content Development required to facilitate training sessions

Required Skills or Experience

EXPERIENCE/ KNOWLEDGE REQUIRED

First Degree in any relevant field from an accredited university

At least 2 years post national service experience in Learning and Development

Good communication and presentation skills

Creative, confident, and professional person with high levels of self-drive

KEY COMPETENCIES (SKILLS & BEHAVIOURS)

Communication Skills

Presentation skills

Conversant with Microsoft Office (MS Word, MS Excel, MS PowerPoint & MS Outlook)

Conversant with meeting tools such as Zoom and Microsoft Teams

Conversant with e-learning platforms

Ability to multi-task

Strong Customer Service, Interpersonal, Communication, and Report Writing Skills

Data Management

Strong execution skills

 

KEY COMPETENCIES

CORE

LEADERSHIP

TECHNICAL

Friendliness

Professionalism

Reliability

Excellence

Trust

Building Leadership

Customer Sensitivity

Innovation

Super Connector

Change Leadership

Training and Awareness

Attention to detail

Market Intelligence

Research and Analytics

Project Management

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