Head of Operations at Nairametrics

📌 ### 📌 Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, investing and financial information from Africa’s largest economy. We also have a consulting arm that provides bespoke financial management services to clients Read more about this company Head of Operations Job Type Full Time Qualification MBA/MSc/MA Experience 8 - 10 years Location Lagos Job Field Administration / Secretarial   Job Summary We are seeking a results-driven Head of Operations to lead Nairametrics\' strategic and daily operations in alignment with our business objectives. This pivotal role involves cross-functional collaboration, HR management, and driving special projects. The ideal candidate has proven experience in media operations, strong leadership capabilities, and a passion for achieving excellence in a dynamic environment. Key Responsibilities Strategic Planning and Execution Oversee the execution of Nairametrics’ business strategies and goals in collaboration with the CEO. Develop scalable processes to support business growth and optimize resource efficiency. Identify and manage projects aligned with organizational goals, ensuring timely delivery and measurable outcomes. Align cross-functional teams with strategic initiatives and corporate objectives. Human Resources and People Management Lead HR functions, including recruitment, onboarding, performance management, and retention. Conduct quarterly performance reviews and manage underperformance with actionable improvement plans. Foster a culture of accountability and handle employee relations and disciplinary actions. Project Management and Operational Efficiency Lead projects from conception to execution, with clear metrics for success and data-driven adjustments. Streamline workflows, establish operational processes, and enforce compliance with company policies. Oversee finance-related operations, ensuring adherence to budgets and financial controls. Performance and Process Improvement Continuously analyze operations to identify and implement cost-efficient improvements. Update policies and monitor KPIs to align with company objectives. Conduct bi-annual reviews of policies and procedures to meet evolving business needs. Stakeholder Management and Communication Collaborate with senior leadership to provide regular reports on project progress, risks, and opportunities. Represent Nairametrics in external discussions affecting operational strategy and planning. Qualifications and Skills Education Bachelor’s degree in Business Administration, Industrial Relations and Personnel Management, or a related field. A master’s degree or MBA is a strong advantage. Experience 8-10 years of operations management experience, preferably in media, technology, or financial services, with senior leadership roles. Skills Proficiency in Microsoft 365 (Teams, Excel, PowerPoint, Word). Expertise in HR management, strategic planning, and project execution. Strong interpersonal and communication skills for effective relationship management. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: hello.hr@nairametrics.com using the position as subject of email. Build your CV for free. Download in different templates.