NO

Telecaller (Collections)

Non precisé
📍 Post A Job Post A Job Customer Service & SupportCDI🗓️ 4 months ago

Job Description

Post A Job Post A Job Customer Service & Support
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Telecaller (Collections) chez Non precisé a Post A Job Post A Job Customer Service & Support. Consultez les details de l'offre sur le site source pour les missions,

et modalites de candidature.

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What this role involves
You’ll be the voice of the company, making outbound calls to customers with overdue accounts. Your day-to-day involves negotiating payment plans, reminding clients of obligations, and updating records in real time. Expect a mix of firmness and empathy—you’re recovering money while keeping relationships intact.

Key skills to highlight
Strong persuasion and active listening are non-negotiable. You need fluency in English and a local Ugandan language, plus basic Excel for tracking accounts. Experience with CRM tools (e.g., Salesforce, Zoho) or prior collections work in telecoms, banking, or microfinance is a major plus.

Taf4All CV tip
Add a “Collections Metrics” section to your CV. List one concrete example, e.g., “Recovered 85% of assigned accounts monthly” or “Reduced overdue days by 20% through follow-up calls.” Numbers prove you deliver results, not just effort.

Before you apply
Verify the employer’s identity—legit firms never ask for upfront fees or personal bank details. Search the company name on Uganda Registration Services Bureau (URSB) or check their physical office address. If the ad lacks a clear company name, proceed with caution.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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