Payments and Platform Operations Assistant, Payments and Platform Operations Assistant, Nairobi, Kenya

Payments and Platform Operations Assistant, Payments and Platform Operations Assistant, Nairobi, Kenya Organization: UNDP - United Nations Development Programme Country: Kenya City: Nairobi Office: UNDP Kenya General Description of assignment title: Payments and Platform

Localisation

Operations Assistant Assignment country: Kenya Duty stations: Nairobi Work location: On UN premises Expected start date: 07/01/2026 Duration: 6 months(with possibility of extension)Long-term benefits and allowances Sustainable Development Goal: 8. Decent work and economic growth Host entity: UNDP Modality: Onsite Type: National Volunteer category: Community UCoS from Apr2026 Work schedule: Full-time Number of Assignments: 1 Details Mission and objectives: UNDP works in 170 countries and territories to eradicate poverty while protecting the planet. We help countries develop

strong policies, skills, partnerships and institutions so they can sustain their progress The primary and overarching objective of United Nations Development Programme in Kenya is the eradication of poverty in the context of sustainable development, including the pursuit of the Sustainable Development Goals, and promotion of United Nations fundamental principles. A core dimension to the work of UNDP in Kenya is on Democratic Governance given the national focus on governance reforms. UNDP supports the country's efforts towards achieving the Vision 2030 Political Pillar, which envisions a democratic system that is issue-based, people-centered, results oriented and accountable to the public. This Political Pillar gears to transform the country's political governance across five strategic areas; The Rule of Law, Electoral and Political Processes, Democracy and Public Service Delivery, Transparency and Accountability, Security Peace Building and Conflict Management. These strategic areas are anchored in the Constitution, promulgated in August 2010 marking a major milestone in the democratic journey of Kenya and set a new threshold in terms of people-centred development. Context: The credibility of NextGen.Ke rests on two things working together without fail: interns being paid the correct amount at the correct time, and the placement platform operating fairly and reliably. With 15,000 graduate interns receiving monthly stipends over twelve-month placements, the programme processes a high volume of recurrent payments to individuals, many of whom are first-time bank or mobile money account holders. At the same time, the platform's automated shortlisting cannot, on its own, guarantee fairness, detect fraudulent documents, or assist applicants with limited digital literacy. This consolidated position brings the financial and operational support functions

Autres informations

together, so that payments and platform operations reinforce one another, protecting both the integrity of the programme's funds and

Expérience

the experience of its users. The objective of the Payments and Platform Operations Community UN Volunteer is to ensure that stipend payments to interns are processed accurately, promptly, and transparently, and that the NextGen platform operates fairly and responsively for candidates and host companies. The volunteer serves as the practical link between the programme's financial records and its day-to-day platform operations. Task description: Under the direct supervision of the NextGEN Project Manager,

Responsabilités

the UN Volunteer will undertake the following duties: Payment Processing: Prepare and process monthly stipend payment runs for interns, ensuring each payment is correctly mapped to a verified beneficiary record. Beneficiary Onboarding: Verify and maintain accurate bank and mobile money details for interns, supporting first-time account holders to receive funds without delay. Reconciliation: Reconcile payment records against attendance, placement, and completion data, and flag discrepancies to the Administrative Associate for resolution. Records and Audit Trail: Maintain a complete and well-ordered audit trail of payments, approvals, and supporting documentation, in line with the United Nations Development Programme (UNDP)

financial rules and the requirements of the Project Steering Committee. Human Oversight and Fairness: Review automatically generated shortlists to apply human judgment, ensuring qualified candidates from unconventional or marginalized backgrounds are not overlooked. Document Verification: Verify uploaded academic certificates, national identification, and recommendation letters in order to prevent fraudulent entries. Candidate and Company Support: Provide responsive on-site and telephone support to applicants navigating registration, assessment, and placement, and assist host companies in posting opportunities and using the platform. Inclusion Monitoring: Track shortlists against gender,

Présentation du poste

disability, and regional representation targets, supporting the programme's fifty-fifty gender balance commitment. Feedback Loop: Document recurring payment and platform issues and channel them to the Administrative Associate and the development team for resolution. Eligibility criteria Age: 18 - 80 Required experience: No experience required Nationality: Candidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirements Relevant experience: No experience required Languages: English, Level: Fluent, Required Required education level: Secondary education Competencies and values: Accountability Adaptability and flexibility Creativity Judgement and decision-making Planning and organising Professionalism Self-management Skills and experience: Practical experience in payments processing, bookkeeping, customer service, operations, or administrative support. Experience handling beneficiary or payroll data, or verifying official documentation, is an advantage. Practical experience using spreadsheets, mobile money and banking payment platforms, and database or back-office administration tools, together with sound numeracy and strong