CDI1 day ago

Customer Care Manager - Nigeria

Confidential Company
Nigeria

Job Description

Tulip Consulting Services Posted by Tulip Consulting Services

  • 5 - 8 years Not Disclosed Nigeria Posted: Openings: 1 Applicants: Less than 10 Tulip Consulting Services Posted by Tulip Consulting Services Job description Manage customer support operations across call center, email, and digital channels. Handle customer complaints, escalations, and service requests. Lead and train customer care teams to achieve service excellence.

Required Candidate profile Bachelor's Degree in Business, Communications

Expérience

5–8 years of experience in Customer Service/Customer Care Operations. Exp in Telecom, ISP, Broadband, LTE, FTTH, or Fixed Wireless services preferred. Role: Customer Success , Service & Operations - Other , Industry Type: Telecom / ISP , Department: Customer Success , Service & Operations , Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other

Formation / Diplômes

UG: Any Graduate

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