CDI2 days ago

Call Centre Agent

Confidential Company
Lusaka (Zambia)

Job Description

Call Centre Agent Full Time Lusaka, Zambia Posted 6 days ago DTWOC Telcare Limited This position reports to a Team Lead Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers. Skills Requirement: Must have completed Grade 12. A degree is an added advantage Multi linguistic is an added advantage. Excellent Communication Skills. Ability to articulate product/ service benefits effectively. Persuasiveness Adapting to changing sales strategies and market conditions. Note : Only those who meet the requirements will be

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