CO

Agent Onboarding Representative FR

Confidential Company
📍 Sénégal 🇸🇳Bénévolat🗓️ 4 months ago

Job Description

Sénégal
Bénévolat

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Agent Onboarding Representative FR

Référence : 162113 Localisation : Dakar, Sénégal Date d'expiration : 18 juin 2026

À propos de l'entreprise Ria Money Transfer, une filiale d'Euronet Worldwide, Inc. (NASDAQ : EEFT), propose des services financiers innovants, notamment des transferts d'argent internationaux rapides, sécurisés et abordables, ainsi que le change, le rechargement mobile, le paiement de factures et l'encaissement de chèques. Présent dans près de 200 pays et territoires avec plus de 600 000 points de service, Ria s'engage à offrir une expérience omnicanale fiable.

Missions En tant qu'Agent Onboarding Representative, vous veillez au respect des obligations réglementaires en France concernant l'identification des agents partenaires, ainsi qu'à d'autres tâches liées à la conformité :

  • Assurer l'exhaustivité des dossiers d'onboarding des nouveaux agents partenaires
  • Examiner et évaluer la conformité des dossiers agents (due diligence et contrôles), et réaliser des évaluations KYC, LBC/FT et de risque de réputation
  • Gérer le cycle de vie complet des agents (onboarding, suivi et modifications, offboarding)
  • Assurer les missions de protection de la clientèle : suivi et traitement des réclamations, vérification des informations obligatoires
  • Superviser les activités de protection des données personnelles
  • Dispenser des formations de sensibilisation LBC/FT à tous les employés via une plateforme e-learning
  • Suivre et contrôler les formations réalisées par les agents
  • Garantir le respect des procédures internes et contribuer à la veille réglementaire**

** Nous recherchons idéalement un candidat titulaire d'un diplôme de niveau Bac+3/5 en conformité, droit, banque ou finance, avec une expérience préalable en conformité ou analyse de risques (risque de crédit, risque opérationnel, etc.). Rigoureux et orienté détails, le candidat doit faire preuve de solides compétences analytiques et d'un esprit collaboratif, et être capable d'articuler des arguments pour étayer ses décisions. Une maîtrise d'Excel, un bon niveau de français et un niveau intermédiaire en anglais sont également requis pour les interactions avec le siège en France et en Europe.

Avantages Ria Money Transfer propose un environnement de travail attractif :

  • Équilibre vie professionnelle/vie personnelle et cadre agréable
  • Modèle de travail hybride
  • Événements sociaux et célébrations saisonnières
  • Un jour de congé pour votre anniversaire
  • Bureau acceptant les animaux de compagnie
  • Opportunités d'apprentissage internes et externes
  • Opportunités de mobilité interne et internationale
  • Soutien aux certifications professionnelles
  • Événements annuels de reconnaissance et récompenses de performance
  • Réductions exclusives sur les produits et services de l'entreprise
  • Réductions sur les déjeuners via iLunch
  • Réductions dans plus de 600 magasins via iPerks
  • Semaines de bien-être pour les employés
  • Journées de bénévolat et initiatives RSE
  • Abonnement à une salle de sport
  • Assurance santé premium
  • Parking gratuit ou indemnité de transport en commun

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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