Social Performance Coordinator (Stakeholders & Artisanal and Small-scale Mining engagement)

PURPOSE

Reporting to the SP Superintendent and working in collaboration with the site-based SP Manager, the SP Coordinator will play a key role in managing relationships with external stakeholders and training-up team members. The SP Coordinator will also contribute, as required, to the implementation of plans and policies including the Stakeholder Engagement Plan, Local Recruitment Policy, Grievance Management Plan, Artisanal and Small-scale Mining (ASM) Management, Local Procurement Plan and Community Development Plan.

KEY ACCOUNTABILITIES

Social Performance Management System

Ensure the Social Performance team’s implementation of EDVs social performance policies and standards; Coach and build the capacity of team members on the implementation of Social Performance Management System; Monitor the progress in implementing SP Management System and provide corrective actions if necessary.

Administration & reporting

Generate reports as needed (weekly, monthly, quarterly, and annually) to manage external stakeholders and ASM engagement; Prepare correspondence to various local & administrative authorities’ representatives as needed; Ensure the availability and proper archiving of all meeting minutes and records of engagements with stakeholders; Research and prepare briefing notes, talking points and other materials as needed for internal reporting or Company engagement with external parties.

Stakeholder Engagement & Grievances Management

Research and prepare stakeholder databases, maps and engagement plans. Oversee ongoing and regular engagement with affected community members and other stakeholders in order to manage expectations and inform company of stakeholder perspectives; Assist with the preparation and coordination of meetings with local officials; Oversee grievance management related to land disputes, compensation and resettlement.

Team Leadership

Oversee the department when SP Manager/ Superintendent is on leave, and provide support when SP Manager/Superintendent is on site, including developing, directing, participating in and/or evaluating: Grievance management Plans and projects for stakeholder engagement, community development, ASM, human rights management, and local procurement and employment Weekly, monthly, and other regular reporting. Provide training and capacity building to the Social Performance team in Social Performance skills and strategy; Provide feedback on the stakeholder engagement plan, and train and mentor staff as required for implementation; Provide feedback on the local recruitments policy, and train-up staff as required; Coordinate document control, and train-up staff as required.

SKILLS, KNOWLEDGE & EXPERIENCE

Degree in International Development, Social Sciences, or a relevant discipline, preferred. At least 5 years of relevant experience, with 3 years at role level. Previous experience in managing stakeholder engagement. Previous experience in managing ASM engagement. Experience in the mining industry or extractive sector, preferred. Experience in managing internal teams and consultants, directly, required. Strong knowledge, expertise, and understanding of the application and implementation of IFC Performance Standards (required). Demonstrated ability to effectively scale and apply strategies to local environments and different cultures. Excellent communication and collaboration abilities with all levels of internal and external stakeholders. Ability to work with minimum supervision, manage multi-tasking and multiple demands. Knowledge and experience working with Microsoft software (Word, Outlook, Excel, Project). Strong English and French written, verbal and presentation skills, required.

TYPE OF CONTRACT: LONG TERM