Regional Coordinator, HSPRS

Regional Coordinator, HSPRS IRC - International Rescue Committee Remote | Remote - Based International Mid level Speaks English, Spanish Apply Summary by Impactpool The Regional Coordinator for HSPRS at the International Rescue Committee provides trauma-informed oversight to IRC offices managing Home Study and Post-Release Services for unaccompanied children. This role involves ensuring case management onboarding, supervising staff, and monitoring service provision to maintain quality and compliance with best practices. The coordinator acts as a liaison for complex cases and facilitates training and development for staff. This position is crucial in supporting the mission of the IRC to restore safety and dignity to vulnerable populations. Candidate Requirements: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi- million-dollar project with ambitious delivery goals in a short time frame. The goals of the Home-Study Post Release Services Program (HS/PRS) are to: - Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study) - Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services). SCOPE OF WORK: The Home Study and Post Release Services Regional Coordinator provides trauma-informed and supportive oversight to the IRC offices with HSPRS programs. Specifically, the Regional Coordinator ensures case management onboarding and orientation have been completed; provides weekly supervision. (The Regional Coordinator supports local HSPRS supervisors ensuring onboarding and orientation has been completed successfully with all new staff.) Monitors service provision and case notes to ensure quality and adherence to best practices; ensures that appropriate staff are notified of cases of concern within a timely manner; writes monthly reports; monitors data; and ensures all staff are updated on changing policies, procedures and regulations that may impact their work, and convenes regular staff meetings. The Regional Coordinator ensures that services delivered by staff are of quality and are delivered in the best interest of the child, and that the number of children and families receiving services meets contractual requirements. MAJOR RESPONSIBILITIES: This position will provide regional oversight, coordination, implementation, and consultation for the local IRC region and works in collaboration with the HSPRS Casework Supervisor in the supervision of home study recommendations and post release service provision and ensure that HSPRS program policies and procedures are being adhered to. Supervise HQ Casework Supervisors Meet with office Casework supervisors frequently to ensure strong communication and partnership to support HSPRS Caseworkers. Monitor case management service provision including reviewing documentation for accuracy and timeliness. Act as a point of escalation for staff with complex cases, notifications of concern, and client crisis. This includes liaising with child welfare and law enforcement agencies, as needed. Ensure all case managers have been appropriately onboarded and oriented to their position and provide regular professional development training in case work and client facing skills to staff. Support staff onboarding, on-going development, and training for HSPRS staff. Coordinate and complete initial or follow up training and shadowing needed for new or existing staff in collaboration with each office supervisor. Provide recommendations for hiring promotions, terminations, and work assignments of case management staff. In collaboration with the Quality Assurance and Training teams, support local offices in conducting supportive quality assurance check points in preparation for QA`s random spot checks and internal monitoring process. Support with training refreshers and liaise between regional offices and the HSPTS training team to develop identified training opportunities. Facilitate regional UC provider meetings with external stakeholders including regular case management meetings. Job Requirements Education and/or Experience: master’s degree and three years of relevant experience; or a bachelor’s degree and five years of relevant experience, and demonstrated leadership abilities, is required. Experience in family reunification, home assessment, or foster care/child welfare is preferred. Language Skills: Bilingual ability in English and Spanish is preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to successfully pass a criminal background check. Ability to travel independently throughout relevant region. Ability to work independently and during non-traditional hours such as evenings and weekends. Experience providing Home Study and Post-Release Services ca