Centre Manager

Centre Manager Surge Staffing Cape Town , South Africa Until 2026/07/23 Job description Job Title: Centre Manager

Localisation

Retail Shopping Centre (Portfolio-based – location specific) Job Purpose The Centre Manager is responsible for the overall management and performance of a retail shopping centre. The role oversees operations, tenant relations, facilities coordination, financial performance, risk management, and stakeholder engagement to ensure the asset achieves optimal commercial returns and maintains high operational standards. The Centre Manager acts as the key representative of the landlord and ensures the centre operates efficiently, safely, and in alignment with strategic objectives. Key Responsibilities 1. Asset & Operational Management Oversee the daily operations of the shopping centre.

Présentation du poste

Ensure high standards of cleanliness, security, maintenance, and presentation. Monitor facilities performance in collaboration with the Facilities Manager. Conduct regular site inspections to ensure compliance and operational excellence. Ensure all building systems and services operate efficiently.

• 2. Financial Management Prepare and manage the centre’s operational budget (Opex). Monitor income, expenditure, and recoveries. Review monthly financial reports, including variances. Oversee rental collections in collaboration with credit control. Support rental optimisation strategies and turnover monitoring. Assist in Capex planning and implementation.
• 3. Tenant & Leasing Support Build and maintain strong relationships with tenants. Address and resolve tenant queries and escalations. Support leasing activities, renewals, and tenant installations. Monitor tenant performance and compliance with lease terms. Ensure tenant mix supports asset strategy and footfall growth.
• 4. Risk & Compliance Management Ensure compliance with statutory regulations (Health & Safety, fire, municipal). Maintain up-to-date compliance documentation. Oversee emergency preparedness and risk mitigation plans. Manage insurance claims and risk incidents where applicable.
• 5. Marketing & Trading Performance Collaborate with marketing teams to support centre campaigns and events. Monitor footfall and trading densities. Support initiatives aimed at increasing customer engagement and turnover. Engage anchor tenants and major retailers on performance discussions.
• 6. Contractor & Service Provider Management Oversee service providers (security, cleaning, maintenance). Ensure SLAs are met and performance standards maintained. Approve invoices and manage service contracts. Conduct regular performance reviews.
• 7. Stakeholder Management Act as the key point of

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